News Articles

Wednesday, September 16, 2009

Ofcom General Condition 23 comes into effect today

Ofcom General Condition 23 (GC23) comes into effect today, 16th September 2009. It follows Ofcom's statement "Protecting consumers from mis-selling of mobile telecommunications services", which was published on 17th March. From today, GC23 makes the UK’s mobile service providers legally responsible for ensuring their products and services are not mis-sold. More specifically, the new rules prohibit mobile networks and dealers from "engaging in dishonest, misleading or deceptive conduct". Networks could be fined up to 10% of their turnover for any breaches.

Earlier this month we spoke to Chris Caudle of the IMPDA; you can hear his thoughts about GC23 in programme number 152 of The Fonecast.

[Ofcom documents: summary; pdf statement; news release; consumer advice]

Print
Author: The Fonecast
0 Comments
Rate this article:
No rating

Categories: NewsNumber of views: 1428

Tags:

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«November 2024»
MonTueWedThuFriSatSun
28293031123
45678910
11121314151617
18192021222324
2526272829301
2345678

Archive

Terms Of Use | Privacy Statement