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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Mobile users would rather drop calls than miss messages, says Ofcom research

Mobile users would rather drop calls than miss messages, says Ofcom research

WhatsApp is the most popular messaging app among UK adults

UK communications regulator Ofcom has published a report looking at the use of online communication services. The report reveals that WhatsApp is the most popular messaging app among UK adults, with 76% of respondents having used it in the past three months.
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Lord Michael Grade confirmed as Ofcom chair

Lord Michael Grade confirmed as Ofcom chair

Lord Michael Grade will take over as chair of UK communications regulator Ofcom in May 2022.
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Ofcom approves new emergency video call service for British Sign Language users

Ofcom approves new emergency video call service for British Sign Language users

Glasgow-based Sign Language Interactions has been approved by Ofcom to provide the forthcoming British Sign Language emergency video relay service in the UK.
Author: The Fonecast
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