WDS, a UK-based Xerox group business that specialises in wireless customer experience, says smartphone makers are risking dissatisfied customers by not quoting battery performance in a way that reflects day-to-day use.
It analysed fifty of the top smartphones launched from August 2011 to August 2012, discovering that everyday features such as web browsing were generally omitted from battery specifications. Instead, there was a focus on standby time and talk time using 2G networks.
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WDS, which handles technical support for a number of mobile operators worldwide, is warning that varying hardware quality levels can cause problems for networks offering low-cost Android devices.
The open-source operating system offers more freedom than Windows Phone 7, which sets minimum hardware requirements, or Apple and RIM's in-house products.
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