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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Saturday, May 16, 2020

Ofcom offers advice to help mobile and broadband users stay connected at home

UK communications regulator Ofcom launched a government-backed information campaign at the end of March to help mobile users and broadband customers to get the best from their connections.

The Stay Connected campaign is designed to provide practical tips at a time when many people are working and studying at home due to concerns about the coronavirus pandemic (COVID-19). This increased usage is being monitored by telecoms companies, with operators confident that can meet the increased demand.

Oliver Dowden, Secretary of State for Digital, Culture, Media and Sport, said “Right now we need people to stay at home to protect the NHS and save lives. Reliable internet speeds will be crucial so we can work from home where possible, stay connected with our families and keep up to date with the latest health information. I urge everyone to read Ofcom’s helpful tips and advice to ensure they get the most out of their broadband and mobile internet connections during these unprecedented times."

Ofcom has launched the campaign with seven tips; more will be published regularly on social media:
1. Use your landline or WiFi calls if you can, rather than mobile networks
2. Move your router off the floor and keep it clear of other electrical devices
3. Lower the demands on your connection when you can
4. Try wired rather than wireless broadband for the best speeds
5. Plug your router directly into your main phone socket, not via an extension
6. Test the speed on your broadband line to see what you’re getting (Ofcom has a smartphone app)
7. Get advice from your broadband provider if your connection isn’t working as well as it should
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