News Articles

Friday, September 28, 2012

Tim Cook makes apology for Apple iOS 6 Maps

Apple CEO Tim Cook has published an open letter apologising for the frustration that’s followed the recent launch of Apple Maps. The company’s new Maps application, which forms part of the iOS 6 operating system used by the new iPhone 5, has been criticised for a lack of detail and poor accuracy in some cases.

Image

In his letter, Mr Cook says “At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.”

He goes on to recommend alternatives to use “while we’re improving Maps”, including apps such as Bing, MapQuest and Waze or web-based services including Google and Nokia.

The letter ends by saying “Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.”

[Tim Cook letter]

Print
Author: The Fonecast
0 Comments
Rate this article:
No rating

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«November 2024»
MonTueWedThuFriSatSun
28293031123
45678910
11121314151617
18192021222324
2526272829301
2345678

Archive

Terms Of Use | Privacy Statement