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Tuesday, November 22, 2011

Over half of UK users are 'unhappy' with mobile broadband speeds

A new poll of over 1,500 people by UK comparison website Broadband Genie has found that most users are unhappy with the speed of their mobile broadband connection. In fact, just 5.3% of users said they were definitely happy with their mobile broadband speed. A further 15.8% described it as OK, while 56.8% said they were unhappy. The remaining 22.1% described themselves as unsure.

Chris Marling, the editor of Broadband Genie, said ”Consumers are increasingly unhappy about mobile broadband speeds because they are getting more and more out of their home broadband. They expect that experience to translate to their internet experience on the move - thanks to poor reception, frequent drop-outs and slow speeds, it simply isn’t even close. To make matters worse, Ofcom is dragging its heels over the 4G spectrum auction that should see things improve dramatically. A date still hasn’t been set, let alone one for when it will be handed over. Even optimistic best guesses put the auction in 2012; actual 4G mobile broadband services won’t be a reality until 2013.”

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Author: The Fonecast
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Categories: Networks and operators, NewsNumber of views: 6177

Tags: uk research broadband data

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