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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, December 17, 2014

Predictions for Connected Homes in 2015

Jon Carter of Deutsche Telekom has provided us with his ‘Connected Home’ predictions for 2015:

Interoperable platforms will succeed

Connected home products and services rely on different communication standards, be it ZigBee, HomeMatic or Z-Wave. Only platforms which both handle established standards and are able to learn new protocols will hold their ground in the market in 2015. Customers don’t want to be limited in their product choices or care about compatibility issues. Integrating any device into a connected home setup needs to be smooth and simple.

Jon Carter

Connected appliances offer early defect warnings and improved repairs services

2015 will see the first connected appliances enter the market. Manufacturers can determine the likelihood of a defect or breakdown. Service engineers are alerted so they arrive with the right parts to fix any fault before their visit.

Connected consumer hardware, bought as a service

New options for purchasing connected consumer equipment in 2015 will move away from upfront bundling of financing, warranty, servicing and replacement to consumers paying for a hardware service, rather than the actual device. This option will offer benefits including the guarantee of consumers always having the latest gadgets, without any worry that they will be superseded by another in just a few months' time.

Usage based home insurance

Connected home insurance will grow significantly in 2015. Until fairly recently, insurers had limited means available to validate facts and price the risk. They were depending on customers describing the damage events in detail. According to Insurance Europe, property premiums in Europe totalled over £70 billion in 2012, of which £43.5 billion was paid out in claims. The connected home provides reliable data, introduces a higher level of security, reduces incidents and enables insurance companies to offer lower premiums at a higher profit margin.

Geolocation to control homes

2015 will provide an ever-increasing range of connected products for the home which are controlled based. So, essentially, home security alarms that set themselves and heating systems that turn off automatically whenever users leave their home.

Wearables and the connected home

Wearable tech is huge right now but, towards the end of 2015, we will be seeing the first real examples of wearables interconnecting with smart home devices, to enable users to personalise their home - so music follows them into every room they enter or lights turn on based on the homeowner’s preferences.

Connected home security

Due to the rise in cyber crime, the security of unprotected connected homes may become a major issue as hackers either access connected devices such as cameras or steal data. Companies that play 'fast and loose' with customer's privacy will increasingly suffer as a result. Security features such as secure SSL encryption and Trusted Platform Module (TPM) integration will become more important.

Smarter alarm systems

Home security will be a main beneficiary of connected devices. Users simply activate the alarm system via the “Away” profile when they are out of the house. The security camera will switch on automatically the moment a door or window is opened. Users receive an immediate alert on their Smartphone, and can then check the situation at home in real time. If they want their home to appear occupied, they can automatically switch lights on in the evening and turn the radio on once in a while.

Domestic environments turn into information system

Due to more connected devices new possibilities for instant notifications emerge. Signal lights tell users for example if someone is at the door when they are in the basement. Or that they have received mail when they are in the living room. Or that water is running in the bathroom when they are in their bedroom.

Standardised and customised configurations

Management software will introduce new means of programming a home environment. Some configurations will be provided as standards. Heating systems automatically adjust settings downward when windows and doors are open. Close them and the thermostat returns to normal. Others will feature more personal, customised settings. At 6.30 a.m. precisely, a user’s favourite song begins to play, lamps start to brighten, curtains open, their bathroom heating switches on and the coffee maker heats up to operating temperature.

Jon Carter is UK Head of Business Development for the Connected Home platform at Deutsche Telekom.
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