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ExclusiveThe mobile web and your personal information

James Rosewell writes:

The mobile techie community has known about mobile networks and indeed some handsets providing unique information about mobile devices and customers for a long time. Collin Mulliner, a graduate student at the Technische Universitat Berlin, has recently bought the issue to the attention of the public during a talk at the CanSecWest conference in Vancouver.

ExclusiveAdmit your mobile phone mistakes... and pay for them

Mark Bridge writes:

“Take some responsibility for your own actions”. There’s probably not a parent in the world who hasn’t said or thought something similar. But that’s not the message coming from regulators in the USA.

We’ve laughed in the past about coffee cups from the United States that warn about the coffee they contain. Now there seems to be a similar movement against mobile phones that connect to the internet.

ExclusiveMobile business applications: the next frontier

Anthony Keyworth, Orange UK’s Director of Product Marketing, has been gazing into his crystal ball to predict which business-focussed mobile applications could change the ways we work in the next five years.

His top four future developments, published under the heading “The next frontier for mobile business applications”, are:

ExclusiveIt’s all been done before

Mark Bridge writes:

No-one really likes an anticlimax. That was my biggest complaint about the launch of Microsoft’s Windows Phone 7. Plenty of potential, a nice new interface – but nothing much that wasn’t being done elsewhere.

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Ofcom helps protect customers against unexpected roaming charges
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Ofcom helps protect customers against unexpected roaming charges

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UK service providers must notify customers when they connect to a different network

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New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network.

When the UK left the European Union, networks were no longer required to apply EU rules that let customers 'roam like at home' without paying extra. There was also no legal requirement to warn customers about 'roaming' charges when they connected to a network abroad, although many networks still chose to do so.

New Ofcom rules from October 2024 now mean mobile network providers must notify customers when they start roaming. The network providers must also provide clear information to help customers decide whether or how to use their mobile phone abroad.

Information about roaming charges will include:

  • any fair use limits or time limits that apply;
  • setting a spend cap to limit their spend; and
  • where to find additional information about roaming.


In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border. As part of this, networks must enable customers to reduce or limit their spending on roaming while in the UK.

[Ofcom statement]

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