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Last week at The Fonecast: 31st March 2014

Mark

HTC goes One better

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Mark Bridge writes:

“Hey, everybody, we’re releasing a new flagship smartphone that carries all the hopes of the company with it. If this sells well, we could be saved. If not, it could be disaster.”

“Great. What shall we call our new phone?”

“Oh, we’ll give it the same name as the previous model. That’ll be fine.”

And so the HTC One (M8) arrived, edging the HTC One (M7) out of pole position.

But this wasn’t the week’s only new handset. EE turned up with a sub-£100 ‘pay as you go’ 4G smartphone (blessed with an animal name, rather like an Orange tariff), Danish company Lumigon presented the stylish T2 HD and TAG Heuer revealed a luxury phone with a hidden solar panel.

Meanwhile, Microsoft unveiled its long-awaited ‘Office for iPad’ software and its gave other mobile productivity apps a tweak as well.

In the world of mergers and acquisitions, Nokia said its Microsoft deal was running slightly behind schedule but should be completed in April. Carphone Warehouse and Dixons Retail were unable to confirm whether or not they wanted to merge. Facebook agreed to acquire virtual reality company Oculus VR in a deal worth approximately £1.2 billion. And computing giant Intel acquired Basis Science, the company behind the Basis fitness band.

Finally, to a couple of transformations. BlackBerry, which is currently doing its best to pick itself up, dust itself off and start all over again, published results for the final quarter of its financial year. Around 3.4 million smartphones were sold to end users, of which only 1.1 million were running the BlackBerry 10 platform. On a positive note, the quarterly net loss wasn’t as bad as some had predicted.

Here in the UK, Ofcom published its latest quarterly batch of mobile network complaint statistics. Although O2 is still the company with the least complaints (and EE’s brands remain at the top of the complaints chart), Three has seen an impressive turn-around in the past few years. Complaints about the network have hit their lowest level since Ofcom began publishing complaint data. Nice work. Now, about that singing cat...

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page. Alternatively, stay in touch by listening to our free podcasts via our website, by subscribing on iTunes, by using our RSS feed or by downloading the Stitcher.com mobile app.

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Opinion Articles

ExclusiveLife is toooo complicated!

Iain Graham writes:

I have just bought (well, been given) a new mobile phone!  It, of course, cost me nothing, because we still haven't learnt in this industry, but it came with the now obligatory, shrink-wrapped, 140-page instruction manual on how to use it!!  A perfect cure for insomnia!  I read the opening page or two and it might as well have been written in Serbo-Croatian for all the sense it made to me!!  (I then realised it WAS written in Serbo-Croatian and so I turned to the correct language section) and it was just as incomprehensible!

Even worse, the manufacturers (who are too tight to pay for the printing in the name of 'going green') put the instruction manual on a CD!!

ExclusiveInformation that's free on the web?  There's an app for that!

Mark Bridge writes:

A few months ago I was at the launch of DataWind’s UbiSurfer netbook, a device that includes 12 months of internet access with the surprisingly low purchase price. A light-hearted presentation compared the UbiSurfer's web access with the Apple iPhone’s “there’s an app for that” TV campaign – and reminded us that many popular web-based iPhone apps cost money whilst web pages were free to access. Pay for a currency converter – or access one online for nothing. Pay for a train timetable application – or go to the mobile web for free.

Commonsense may send consumers straight to the web… but convenience and marketing has still sent plenty to the Apple App Store, which celebrated two billion downloads recently. I didn’t think much more about this until I saw a report in Newsweek earlier this month.

ExclusiveWill the Microsoft geeks use it?

James Rosewell writes:

Whilst the mainstream press were busy covering the marketing launch of Windows Mobile 6.5 or 'Windows Phone' as it’ll now be known, I spent some time with the geeks looking under the hood at Microsoft’s new desktop (Windows 7) and server (Server 2008 R2) operating systems. The event was packed full of IT professionals whose jobs and careers are heavily involved with Microsoft. They were there to learn about the latest products ready for deploying them within their organisations. These are the people that keep e-mail systems working, decide what applications you’ll be using at work, choose the technology that companies use on the web and increasingly steer corporate mobile strategy.

So what mobile phones were these people using?

ExclusiveDubious surveys don't help anyone

Mark Bridge writes:

Last week in one of my opinion pieces I had a bit of a go at a mobile phone price comparison website. I'd only just forgiven them when I saw another survey from another mobile phone price comparison website. This one said shopping for a mobile phone at a price comparison website could be up to 40% cheaper than visiting the high street. And then I took a closer look...

ExclusiveTermination rates are already falling - so why all the fuss?

Mark Bridge writes:

With over 100,000 people having signed its petition in four months, there’s no denying that the Terminate The Rate campaign is attracting supporters. And with promises including “BT and 3 are working together on a petition that will lower your phone bill by reducing the level of Mobile Termination Rates”, it’s easy to see why.

But what’s the point of all the campaigning - and has it really achieved anything?  Terminate The Rate says mobile networks charge a Mobile Termination Rate of around 4.7p per minute for connecting a call to another network. That’s a lot of money over the course of a year. But those networks also pay that 4.7p when calls are connected to them, which cancels out a fair bit of it.

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