Categories
Close
Menu
Menu
Close
Search
Search

Featured Articles

News

Consumers need to protect their personal information when using new mobile apps, warns ICO

Mark

Share:

Print

Rate article:

No rating
Rate this article:
No rating

The Information Commissioner’s Office, the independent UK authority responsible for promoting openness by public bodies and data privacy for individuals, has warned consumers to protect their personal information when installing new mobile apps.

Christmas Day is expected to be the busiest day of the year for app downloads: figures from mobile analytics specialists Flurry showed 328 million apps being downloaded on 25th December.

A UK-specific survey carried out by the ICO earlier this month found that 59% of adults in the UK had downloaded a mobile app, although 62% of these people were concerned about the way apps could use their personal information.

The ICO has published five ‘top tips’ to help consumers stay in control of their data when using mobile apps:

  1. Only download apps from official and trusted app stores. Be extremely careful of using untrusted sources.

  2. Read the information available about an app in the app store before you download it. Check you are happy about the personal information it will be using.
  3. Have a regular clear-out. Many of us have downloaded an app and only used it once. If you no longer use the app, uninstall it.
  4. Consider downloading mobile security software to help keep your device secure.
  5. Make sure you erase any apps from the phone before you donate, resell or recycle an old device, as these may have to access to your personal information. You should be able to find a ‘factory reset’ option in the device settings.

As well as offering tips for consumers, the ICO has also published advice for app developers.

Simon Rice, the ICO’s Principal Policy Advisor for Technology, said “The app development industry is one of the UK’s fastest growing industries, but our survey shows almost half of app users have rejected an app due to privacy concerns. It is important that developers tackle this issue by making sure their apps look after personal information correctly. Our guidance will help them achieve this by explaining the legal requirements when using personal information. That includes how to obtain lawful consent, the measures required to keep people’s information secure and advice on carrying out routine testing and maintenance. These are issues that must be considered at the start of the development process, but once addressed will help developers in the UK comply with the Data Protection Act and have the best chance of achieving commercial success.”

[ICO blog; App Developer guidance (pdf)]

Comments

Collapse Expand Comments (0)
You don't have permission to post comments.

Opinion Articles

ExclusiveLife is toooo complicated!

Iain Graham writes:

I have just bought (well, been given) a new mobile phone!  It, of course, cost me nothing, because we still haven't learnt in this industry, but it came with the now obligatory, shrink-wrapped, 140-page instruction manual on how to use it!!  A perfect cure for insomnia!  I read the opening page or two and it might as well have been written in Serbo-Croatian for all the sense it made to me!!  (I then realised it WAS written in Serbo-Croatian and so I turned to the correct language section) and it was just as incomprehensible!

Even worse, the manufacturers (who are too tight to pay for the printing in the name of 'going green') put the instruction manual on a CD!!

ExclusiveInformation that's free on the web?  There's an app for that!

Mark Bridge writes:

A few months ago I was at the launch of DataWind’s UbiSurfer netbook, a device that includes 12 months of internet access with the surprisingly low purchase price. A light-hearted presentation compared the UbiSurfer's web access with the Apple iPhone’s “there’s an app for that” TV campaign – and reminded us that many popular web-based iPhone apps cost money whilst web pages were free to access. Pay for a currency converter – or access one online for nothing. Pay for a train timetable application – or go to the mobile web for free.

Commonsense may send consumers straight to the web… but convenience and marketing has still sent plenty to the Apple App Store, which celebrated two billion downloads recently. I didn’t think much more about this until I saw a report in Newsweek earlier this month.

ExclusiveWill the Microsoft geeks use it?

James Rosewell writes:

Whilst the mainstream press were busy covering the marketing launch of Windows Mobile 6.5 or 'Windows Phone' as it’ll now be known, I spent some time with the geeks looking under the hood at Microsoft’s new desktop (Windows 7) and server (Server 2008 R2) operating systems. The event was packed full of IT professionals whose jobs and careers are heavily involved with Microsoft. They were there to learn about the latest products ready for deploying them within their organisations. These are the people that keep e-mail systems working, decide what applications you’ll be using at work, choose the technology that companies use on the web and increasingly steer corporate mobile strategy.

So what mobile phones were these people using?

ExclusiveDubious surveys don't help anyone

Mark Bridge writes:

Last week in one of my opinion pieces I had a bit of a go at a mobile phone price comparison website. I'd only just forgiven them when I saw another survey from another mobile phone price comparison website. This one said shopping for a mobile phone at a price comparison website could be up to 40% cheaper than visiting the high street. And then I took a closer look...

ExclusiveTermination rates are already falling - so why all the fuss?

Mark Bridge writes:

With over 100,000 people having signed its petition in four months, there’s no denying that the Terminate The Rate campaign is attracting supporters. And with promises including “BT and 3 are working together on a petition that will lower your phone bill by reducing the level of Mobile Termination Rates”, it’s easy to see why.

But what’s the point of all the campaigning - and has it really achieved anything?  Terminate The Rate says mobile networks charge a Mobile Termination Rate of around 4.7p per minute for connecting a call to another network. That’s a lot of money over the course of a year. But those networks also pay that 4.7p when calls are connected to them, which cancels out a fair bit of it.

RSS
First107108109110112114115116

Recent Podcasts

ExclusivePodcast from Mobile World Congress 2015

Mark Bridge learns about the mobile technology trends at Mobile World Congress 2015 by chatting to James Rosewell of 51Degrees, Dr Kevin Curran from the IEEE and Chris Millington of Doro.

They talk about wearable devices, wireless charging, mobile operating systems and much more... including some of their favourite products from the exhibition.

ExclusiveLooking back at February: from security scares to multiple MVNOs

We're taking a look back at the biggest mobile industry news stories from February 2015, including allegations that the UK's security service tried to breach SIM card security by hacking into one of the world's biggest SIM producers.

We also talk about the planned BT and EE merger, the creation of two new UK virtual networks, some acquisitions in the mobile payment arena and a new Ubuntu smartphone.

ExclusiveA month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

RSS
12345678910Last

Follow thefonecast.com

Archive Calendar

«June 2026»
MonTueWedThuFriSatSun
25262728293031
1234567
891011121314
15161718192021
22232425262728
293012345

Archive