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ExclusiveLast week at The Fonecast: 2nd April 2012

Mark Bridge writes:

It’s always a relief when April Fool’s Day doesn’t fall on a work day, isn’t it?  Still, that didn’t stop the jokes. Even though the mobile industry traditionally tends to head to the pub for a roast dinner and a pint on Sunday, there was many a prank in the morning of April 1st.

Our friends at 51Degrees.mobi revealed left-handed device detection, Google prepared to run mobile ads on phones with dials, Phones 4U introduced Gnomes 4U femtocells, Nokia made a Windows Phone device out of ice… and so on.

ExclusiveLast week at The Fonecast: 26th March 2012

Mark Bridge writes:

It’s been a week of ups and downs for the mobile industry.

It started with good news as Apple – fresh from hitting 3 million new iPad sales – announced its plans to spend some of the $100 billion sitting in its decidedly non-mobile wallet. There’ll be a quarterly dividend and a share buy-back scheme.

ExclusiveNew product overtakes old product: why the surprise?

Mark Bridge writes:

Sometimes I’m a simple soul. This is one of those occasions. I simply don’t get what all the fuss is about.

Sales of Windows Phone 7 smartphones have overtaken Symbian device sales in Great Britain for the first time ever. Yes, the new heavily-promoted mobile phones from Nokia are more popular with consumers and retailers than those using the obsolescent Symbian OS. Windows Phone 7 now has 2.5% of the British smartphone market, compared with 2.4% for Symbian.

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Ofcom helps protect customers against unexpected roaming charges
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Ofcom helps protect customers against unexpected roaming charges

Mark

UK service providers must notify customers when they connect to a different network

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New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network.

When the UK left the European Union, networks were no longer required to apply EU rules that let customers 'roam like at home' without paying extra. There was also no legal requirement to warn customers about 'roaming' charges when they connected to a network abroad, although many networks still chose to do so.

New Ofcom rules from October 2024 now mean mobile network providers must notify customers when they start roaming. The network providers must also provide clear information to help customers decide whether or how to use their mobile phone abroad.

Information about roaming charges will include:

  • any fair use limits or time limits that apply;
  • setting a spend cap to limit their spend; and
  • where to find additional information about roaming.


In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border. As part of this, networks must enable customers to reduce or limit their spending on roaming while in the UK.

[Ofcom statement]

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