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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, January 13, 2014

Last week at The Fonecast: 13th January 2014

Arrivals, departures... and a little confusion

Mark Bridge writes:

Farewell for another year, dear old International CES. The Las Vegas-based consumer electronics show is but a fading memory as the mobile industry starts preparing for next month’s GSMA Mobile World Congress in Barcelona.

However, what happened in Vegas doesn’t stay in Vegas. Most of the big mobile manufacturers had something to say. Samsung revealed four new tablets and also introduced the new ‘Samsung Smart Home’ service. ZTE came up with new smartphones and a handful of other mobile-related equipment. Sony added two new models to its Xperia Android smartphone range and talked about wearable devices. Google is aiming to get Android into Audi, GM, Honda and Hyundai cars. And Bullitt Mobile revealed the rugged Cat B100 mobile phone, proving that the featurephone isn’t dead... even if you try to drown it or bury it.

On the subject of departures, we we’re saying goodbye to the O2 Wallet, which is closing after around 18 months. UK mobile phone recycling business Cash4phones has filed for insolvency, leaving hundreds of people without their old phones or any money. Meanwhile Intel said it plans to drop the McAfee name for its online security products.

Security was also in the air at Samsung. A university in Israel had identified what it described as “a critical vulnerability” in devices that used the Samsung Knox security system. But things aren’t always what they seem. Samsung now says the so-called vulnerability was actually a ‘man in the middle’ attack that could affect any Android device. Oh, and its Knox hardware/software combination works fine, thank you.

Time for a few numbers now. EE was celebrating the two millionth 4G connection in the UK, as well as doing a deal (along with Vodafone) to provide mobile coverage in the Channel Tunnel. Technically in one of the Channel Tunnels because French networks already provide service in the other. . Apple says customers spent over £6 billion last year in its App Store. Strategy Analytics reckons 4G will account for half of all mobile connections in the USA by the end of this year. And Juniper Research says consumers are likely to spend £430 billion by shopping via mobile devices in 2018.

Finally, time for another mention of Mobile World Congress. There’s still time to sponsor one of our podcasts from Barcelona, which is a great way of associating your company with the event – and keeping it there long after the delegates have gone home. Click here if you’d like to know more about the opportunities we’re offering.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

The week's top mobile news stories: Vodafone expands, EE celebrates and Europe prepares

Podcast - 19th March 2014

We begin this week's programme by looking at Vodafone's acquisition plans in Spain before moving on to discuss universal mobile chargers and 4G roaming.

There's also time to talk about UK mobile coverage, EE's new customer tracking service, contactless transactions and a smartphone camera that can identify objects hidden behind something else.

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Johan Lodenius of MediaTek talks about wearable devices, smartphone evolution and the importance of driving costs down

Podcast - 13th March 2014

This year's Mobile World Congress was notable for the number of product launches by handset manufacturers. To get a better understanding of smartphone manufacturing, we spoke to Johan Lodenius of semiconductor company MediaTek.

He gave us a simple overview of how 'fabless' manufacturing works, discussed developments in smartphones and wearable devices, contemplated the end of the PC era and talked about the importance of driving costs down.

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Mobile payments, new smartphones, wearable devices, connected cars, CeBIT and David Cameron

Podcast - 12th March 2014

This week's programme opens with a quick look at David Cameron's commitment to 5G technology and the Internet of Things, which was made in a speech at CeBIT.

Iain and Mark then move on to talk about the other big mobile news headlines from the past few days, including the forthcoming Paym m-payment service, new HTC and LG smartphones, the growth of Chinese handset manufacturers, wearable devices, in-car connectivity and damaged iPhones.

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The rise of OTT messaging and the future of SMS: we talk to Stacy Adams of mBlox

Podcast - 7th March 2014

Messaging was very much on the agenda at Mobile World Congress this year, following Facebook's announcement that it was planning to acquire WhatsApp in a 19 billion dollar deal. So if the future for this type of internet-based 'over the top' messaging service looks good, what does this mean for SMS?

To find out more, we spoke to Stacy Adams of mBlox to learn what was happening in the messaging world, to find out how SMS is being integrated with mobile apps - and to discover some of the other ways SMS was being used by businesses today.

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We talk about 4G LTE coverage and device sensors with OpenSignal at Mobile World Congress

Podcast - 6th March 2014

Even at Mobile World Congress, the relevance of the mobile network operator can sometimes be forgotten. So for a different perspective on this year's event, we spoke to Samuel Johnston from British mobile crowd-sourcing firm OpenSignal.

Samuel discussed the announcements from MWC14 and OpenSignal's latest report into 4G LTE coverage around the world, as well as giving us an exclusive insight into OpenSignal's next research subject.

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