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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, October 5, 2011

The other Apple announcements that shouldn't be ignored

Mark Bridge writes:

Apple’s evangelists will need to wait a little longer for the iPhone 5, it seems. Last night’s announcement of the Apple iPhone 4S by Apple CEO Tim Cook seems to have disappointed many people, although plenty of others had predicted the arrival of this faster and smarter sibling for the iPhone 4.

But that wasn’t the only news from Apple.

Apple also announced iCloud, a set of free cloud services that’ll be available from next Wednesday. ‘iTunes in the Cloud’, Photo Stream and Documents in the Cloud will work across iPhone, iPad and iPod touch devices, as well as being available on Macs and PCs. When a customer changes something on one device - whether music, photo, app, contact, calendar or document - it’ll be updated everywhere else automatically. Not earth-shattering but very neat nonetheless.

The ‘iTunes in the Cloud’ service will sync new music purchases and previously-purchased iTunes tracks across all devices. There’s also an optional chargeable service called iTunes Match that’ll make non-iTunes music available.

iCloud is free for up to 5GB of storage and backup, with additional storage available for a fee. iTunes Match will initially be a US-only service costing $24.99 a year.

On top of all this, Apple updated its iPod range as well. The new iPod touch will run iOS 5 and works with iCloud, while the new iPod nano music player also has more features.

Tim Cook ended last night’s presentation by emphasising that one of Apple’s strengths was the way its equipment worked together. As consumers acquire more and more digital information in more and more places, that’s a strength that’s going to become increasingly important.

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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

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We interview James Atkins of UK-based smartphone manufacturer Kazam

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In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

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