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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, October 25, 2009

"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

Reading this article I was reminded of the UK media's reporting of the potential dangers of the combined Measles, Mumps and Rubella (MMR) vaccine. For those unfamiliar with the history, the MMR vaccine is a single injection given to children to protect them from the 3 diseases. It's provided free on the NHS, which no longer offers the three separate injections. Parts of the media seized on a small part of the research that was presented poorly and many parents refused to vaccinate their children. Years later there's a whole generation exposed to health risks as a result - and no matter how much additional accurate research and reporting is performed setting out the facts that show a health risk does not exist, the damage has been done.

The mobile phone research will not be published until the end of the year and is certainly not definitive. The media should wait for those who conducted the research to accurately present their findings before publishing this article. The mobile industry will now be forced to go on the PR offensive to protect their business and will inevitably be accused of hiding the facts or other dubious practices, potentially doing more damage.

However, the government should revise their advice to the public to something a little stronger. To my mind, advice from the Finnish government seems to represent the best balance. That is "Children's use should be restricted: sending text messages instead of talking, making shorter calls, using a hands-free device and avoiding use when [the] connection is weak."

This research represents an opportunity for the mobile industry to agree a clear statement concerning the health risk and change business practices if necessary without governments needing to intervene. The worst possible outcome would be comparisons with the tobacco industry and similar government response.

Reducing the power of mobile phones has many advantages beyond possible health reduction. Longer battery life for one. Using headsets to keep the higher radiation components away from the head changes the design of the mobile device. How about two-part phones consisting of a small headset and separate screen charged using a power mat rather than leads?  The screen could work without the headset.

The mobile industry needs to prepare for the future and respond quickly and decisively with one voice... once the facts are out.

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1 comments on article ""Cancer" mobile phone headlines don't help anybody"

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Maria

10/25/2009 10:49 PM

Headlines like this certainly don't help.

It's out of your control though. If the WHO decide that they hate mobile phones and have funding by alternative methods to make money out of their methods, then just watch for Second-Hand-Mobilephone-Cancer.

Everyone fell for the dubious second-hand-smoke arguement. Times are changing. If the powers that be don't like mobile phones, then expect a lot more hassle.

BTW - don't expect me to stick up for you - why should I? No-one cared about the personal legal lifestyle choices for me. I hate mobile phones and would love to see them banned.

Go back a couple of years and there wouldn't have been a problem. Banning things create hate and everyone's time will come.

First they come for the smokers -
Then they came for the dinkers -
Next it was the fast-food eaters -
Now it's the turn of the mobilephone users.
I hope they don't come for me, as there'll be no-one left to stand up for me.

God knows where we'll all be in 15 years time if this carries on.

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