Tuesday, July 26, 2011
This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.
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Tags: research nokia apple payments smartphone customer service gettaxi
Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016.
He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.
Mark Bridge writes:
The most memorable moments in life often go unrecorded. You don't have your camera in your hands. Your finger is still hovering over the 'pause' button on your audio recorder. Or you were simply too busy experiencing whatever was happening. It's all about the one that got away.
That's where Kapture can help.
James Rosewell shows me a colourful roll of paper that's the width of an iPhone but well over three metres long. When I look closer, I can see it's a printed copy of the Wall Street Journal's mobile website. That's a lot of scrolling to do... and a pretty unfriendly user experience for anyone reading the news online. Why does it work so badly?
Mark Bridge visits the AMEE 2012 conference to discover how mobile devices and mobile applications are being used in medical education.
This report covers everything from social networking to specialist teaching apps for medical students.
Nokia reveals its first two Windows Phone 8 smartphones in this week's podcast, while Amazon announces a handful of new tablets.
And if that wasn't enough, there's an update from Everything Everywhere about its plans for 4G in the UK.
Last week's IFA electronics show in Germany has prompted most of the major mobile manufacturers to make a new product announcement. Samsung, Sony, Nokia, ZTE…
We're covering all the big news from Berlin in this week's podcast - and also finding time to talk about the Apple vs Samsung legal action.
Instead of producing a regular mobile industry news podcast this week, we're asking for a favour.
You see, we don't really know much about our listeners - and that doesn't make it easy for us to attract the sponsorship that keeps our programmes free for you to download.
We start this week's edition of The Fonecast with confirmation that 4G coverage will be launched in the UK this year, thanks to Everything Everywhere.
However, all's not well in the world of mobile retail - as mystery shopping by a consumer organisation reports widespread misinformation from sales staff.
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