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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, January 13, 2014

Last week at The Fonecast: 13th January 2014

Arrivals, departures... and a little confusion

Mark Bridge writes:

Farewell for another year, dear old International CES. The Las Vegas-based consumer electronics show is but a fading memory as the mobile industry starts preparing for next month’s GSMA Mobile World Congress in Barcelona.

However, what happened in Vegas doesn’t stay in Vegas. Most of the big mobile manufacturers had something to say. Samsung revealed four new tablets and also introduced the new ‘Samsung Smart Home’ service. ZTE came up with new smartphones and a handful of other mobile-related equipment. Sony added two new models to its Xperia Android smartphone range and talked about wearable devices. Google is aiming to get Android into Audi, GM, Honda and Hyundai cars. And Bullitt Mobile revealed the rugged Cat B100 mobile phone, proving that the featurephone isn’t dead... even if you try to drown it or bury it.

On the subject of departures, we we’re saying goodbye to the O2 Wallet, which is closing after around 18 months. UK mobile phone recycling business Cash4phones has filed for insolvency, leaving hundreds of people without their old phones or any money. Meanwhile Intel said it plans to drop the McAfee name for its online security products.

Security was also in the air at Samsung. A university in Israel had identified what it described as “a critical vulnerability” in devices that used the Samsung Knox security system. But things aren’t always what they seem. Samsung now says the so-called vulnerability was actually a ‘man in the middle’ attack that could affect any Android device. Oh, and its Knox hardware/software combination works fine, thank you.

Time for a few numbers now. EE was celebrating the two millionth 4G connection in the UK, as well as doing a deal (along with Vodafone) to provide mobile coverage in the Channel Tunnel. Technically in one of the Channel Tunnels because French networks already provide service in the other. . Apple says customers spent over £6 billion last year in its App Store. Strategy Analytics reckons 4G will account for half of all mobile connections in the USA by the end of this year. And Juniper Research says consumers are likely to spend £430 billion by shopping via mobile devices in 2018.

Finally, time for another mention of Mobile World Congress. There’s still time to sponsor one of our podcasts from Barcelona, which is a great way of associating your company with the event – and keeping it there long after the delegates have gone home. Click here if you’d like to know more about the opportunities we’re offering.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

The new HTC camera, EE TV, an ethical smartphone, Ofcom complaints, mobile payments and M2M

Podcast - 15th October 2014

This week's podcast begins with news about the new 'quad play' television service offered in the UK by EE.

We also talk about HTC's new camera, an ethical smartphone, a complaint from Ofcom, mobile payments, machine-to-machine connections and yet another online security breach.

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A split for HP, a separation for eBay and a billion dollar disagreement for Samsung

Podcast - 8th October 2014

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We talk about Phones 4u, the BlackBerry Passport, Bendgate and much more mobile news

Podcast - 1st October 2014

In this week's podcast we begin with more news about Phones 4u, as Carphone Warehouse steps in to help iPhone 6 buyers.

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Seven days of mobile industry news: new products, an acquisition, a break-up and a security update

Podcast - 24th September 2014

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Iain, James and Mark then talk about new products from Amazon, BlackBerry and Panasonic, mobile payment innovation from Indonesia and the UK, the acquisition of IoT specialist Neul and Apple's updated privacy policy.

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A week of mobile industry news, from Apple iPhone 6 shortages to the uncertain future facing Phones 4u

Podcast - 17th September 2014

Iain Graham, James Rosewell and Mark Bridge start this week's podcast by looking back at the launch of the iPhone 6, the Apple Watch and the Apple Pay service.

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