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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 24, 2014

Last week at The Fonecast: 24th March 2014

The new iPhone no-one was expecting

Mark Bridge writes:

New Apple products! New Android smart watches!

You’d be forgiven for not having noticed either of those news stories last week. Apple did indeed announce a new iPhone – but it was simply a new iPhone 5c with just 8MB of memory. And there was a change to the company’s tablet range, with the entry-level iPad 2 replaced by the now unretired iPad 4.

Meanwhile Google revealed its 'Android Wear' project for smart watches and other wearable devices. Quite a few handset manufacturers have said they’ll use the new OS, with LG and Motorola planning to launch Android-powered smart watches this summer. UK availability hasn’t been mentioned... but neither have any technical specifications, really. Features will include telling the time and... er... stuff.

Vodafone announced plans to acquire Spanish broadband and pay-TV provider Ono, moving its expansion plans onto Telefonica’s home turf. It also reminded us it’s now 30 years since the name Vodafone was created – apparently then-CEO Sir Gerry Whent originally favoured ‘Vodaphone’ – in a press release that spoke of “travelling by car between London and Edinburgh” and being “able to make or receive national and international telephone calls with ease throughout the entire journey”.

Meanwhile, virtual network Ovivo Mobile has closed down. Although its basic tariff was advertising-funded, customers could also buy extra allowances of calls, messages and data, which means some people have ended up out of pocket. The news came as Cognatel, the mobile virtual network aggregator behind Ovivo Mobile and several other MVNOs, was reported to be restructuring with a new focus on larger-scale partnerships.

SMS messaging in the UK was given a boost as the ‘big four’ mobile network operators and the Information Commissioner’s Office (ICO) confirmed they were all using the GSMA’s Spam Reporting Service to deal with unwanted SMS text messages. By sharing information it’s hoped that spammers can be shut down quickly and penalised as well.

Finally, in the week that HTC is set to launch its new One Up smartphone, Samsung has started letting consumers get hands-on with the forthcoming Galaxy S5. Although the new Samsung handset doesn’t go on sale until Friday 11th April, over a thousand shops around the world – Samsung Experience Stores and some other retailers as well – will have the Galaxy S5 smartphone, Gear 2 smart watch and Gear Fit fitness tracker available for demos. All firmly chained to the display stand, I’m sure.

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page. Alternatively, stay in touch by listening to our free podcasts via our website, by subscribing on iTunes, by using our RSS feed or by downloading the Stitcher.com mobile app.
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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

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This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

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