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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, May 14, 2011

This week at The Fonecast: 14th May 2011

Mark Bridge writes:

There’s one tech story that’s dominated the week’s news: Microsoft buying Skype. “Why?” and “Really?” appear to be the top questions; we’ll do our best to answer them and provide some more insight in Wednesday’s podcast.

Other big partnership news came from Google, which has been working with Samsung and Acer to create the Chromebook... which is rather like a netbook but using Google’s Chrome OS and with all your personal data in the cloud, not on the hard drive.

How will you get hold of your information?  Well, there’s 3G and there’s WiFi - and with hotspot community Fon now having over four million hotspots worldwide, it shouldn’t be too much of a problem. Mind you, with the volume of mobile voice and data traffic expected to grow 67-fold in the next 10 years, having both options seems a very good idea.

An assortment of mobile money stories have been vying for attention in the last few days. Visa announced mobile wallet plans for the USA. Chiltern Railways introduced mobile train tickets. Vodafone launched free text donations for charities. And a survey said over 20% of us were now using our phones for banking. We’ll be continuing the theme in our programme next week when we interview the CEO of DigiMo, the Israel-based company that’s just launched “the first true mobile payment solution”.

Finally, I’ll end with some application news. Google - not satisfied with launching the Chromebook - has a new mobile music streaming service in the USA and is updating its app store. Doing even more updating is GetJar, which has bought Infrinity to help customers find the apps they’re looking for. And usage research from Ericsson ConsumerLab inspired the worst headline I’ve written for a while. Smartphone users are 'appy in bed. Sorry. I’ll get my coat.


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Recent Podcasts

Podcast - 2nd February 2011

As well as reporting on the latest mobile industry headlines - from mobile money to free WiFi - this week's edition of The Fonecast includes a conversation with Jonas Vig, CEO of mobile video service Bambuser.

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Podcast - 28th January 2011

Listen to an extended podcast of our conversation with Heather Taylor, Social Media and PR Manager at UK virtual mobile network giffgaff.

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Podcast - 26th January 2011

In this week's podcast we're taking our regular look at the latest mobile industry news, from changes at Google to criticism of Three UK. There's also an interview with Heather Taylor from giffgaff, who explains more about the network's business philosophy.

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Podcast - 19th January 2011

Iain, James and Mark look at T-Mobile's data u-turn and a collection of new services from O2, Orange and first direct. There's also an interview with Dave Golding about the new Cellebrite Touch device designed to help dealers, retailers and network operators.
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Podcast - 12th January 2011

In this week's podcast we talk to Robin Kent from Adax Europe about the challenges facing networks as more and more mobile data is being used by customers. And there's our regular look at all the top stories, including last week's CES trade show.

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