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Monday, December 24, 2012

Are brands missing a trick with mobile?

Dave Katz writes:

It has been reported recently that consumer spend via mobile is on the increase this Christmas. Further confirmation has come from research indicating that 20% of the expected £4.6bn of total online shopping will be carried out using smartphones and tablets.

Dave Katz, Managing Director of Ybrant Digital UK

If consumers want to browse, research and purchase via mobile, then is it not something of a surprise that only 7% of adspend in the UK currently goes on mobile?  Isn’t that the best channel for brands to be communicating through?  The statistics above not only demonstrate how we have progressed in terms of technological growth and how we interact with brands digitally as part of our everyday lives, but they also hide the massive disparity between the investment in time from consumers on mobile device versus the money spent by brands in that same space.

Shopping on mobile has doubled in two years - almost 40% of the UK population has now shopped on a mobile at some point. However the percentage of total online adspend on mobile devices remains at around 1%. It poses the question, are brands and agencies still underestimating the power of mobile?  The basic theory of advertising is that brands seek to be placed in front of their audiences, whilst maintaining as positive an RoI as possible. Therefore if an entire medium is under- valued, there is clearly a huge amount to be made by advertisers that over-invest in that medium, ahead of their direct competitors.

This year in the UK, 16% of all search queries were made via mobile, a growth rate of 60% since 2011. This growth rate will have probably doubled by 2013, and many brands could have missed out on an obvious and rewarding mobile advertising strategy. Those that choose to ignore the growth of this medium, in a sense have failed to understand what the customer wants.

Where not stating here that mobile is the number one digital marketing channel, quite the contrary, you need a lot more tools in the toolbox to achieve the objectives of a competitive retail brand these days. But as a global mobile ad network, and from a group perspective as a global media company, our proven track record in integrated online campaigns taught us that including mobile as an important element in your plan is vital. There aren’t too many service providers out there that can say that based on experience.

It is worth considering how prominent a part of your marketing mix mobile currently is. If it is no part at all – then there is a clear opportunity. It is likely that your competitors are also not overly active in mobile either – so you have got time to steal a march on them. It is also worth considering that about 40% of all Facebook page impressions in the UK are now on mobile – so if you can find a Facebook specialist like Ybrant Digital that is also a mobile specialist (we served just under 2bn mobile ad impressions last month; and as a PMD we are certainly one of the leading experts globally on marketing in the social space) then there is an enormous opportunity to make hay right now, whilst the sun is shining. If nothing else, you might find that Santa leaves you an extra present under the tree this year.

Dave Katz is Managing Director of Ybrant Digital UK.

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Opinion Articles

Google Nexus One: quarterback or cheerleader?

Mark Bridge writes:

Four months ago, Google unveiled a new way for consumers to buy an Android mobile phone. In fact, that’s pretty much what the first line of the press release said. The phone was the Nexus One and it was being sold online by Google.

You could buy it SIM-free or you could buy it with a contract – but you’d be buying it from Google’s online shop. You couldn’t buy it on a real high street.

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Why Marketers and Copywriters might actually 'need' an iPad... and soon

John Forde writes:

As I sit tapping away on a keyboard, here at 30,000 feet above the Atlantic, I can't help but think...

Thank God Arthur Summerfield got it all wrong.

See, Arthur was the U.S. Postmaster General for President 'Ike' Eisenhower. And in 1959, he boldly predicted...

"Before man reaches the moon, your mail will be delivered within hours from New York to Australia by guided missiles. We stand on the threshold of rocket mail."

Imagine. I'd hate to think what spam would look like, under those circumstances.

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Google Dictation - "I shall say this only once"

James Rosewell writes:

Back in January 2010 I wrote a brief review of the Google Nexus One that included my thoughts on the not-so-accurate voice dictation feature. From the marketing hype, I had expected to simply speak into the phone and a few seconds later my words would appear as a perfectly formed text message. The reality was somewhat disappointing. For all but the simplest short phrases it struggled to produce the intended words, making it inferior to even the touch-screen keyboard.

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The iPhone and its data are still uneasy bedfellows

Mark Bridge writes:

Being an optimistic cynic isn’t easy. But, hey, I do my best.

Which is why I smiled benignly when I heard this week that WiFi provider The Cloud was offering a free app to O2 iPhone users. It's a simple tool called FastConnect and it'll make it easy for those O2 customers to find free WiFi access via hotspots powered by (you guessed it!) The Cloud.

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Mobile payments could be on the way after all

Mark Bridge writes:

Cash is still king… but its days are numbered. That’s the message from a new report published this week by the Payments Council.

The Payments Council, which is a group of financial institutions that sets strategy for UK payments, has released ‘The Way We Pay 2010’. It shows how the last decade has seen a fall in the percentage of transactions using cash, from 73% in 1999 to 59% in 2009. In just five years time, cash transactions are expected to represent less than 50% – and a further fall to 45% is expected by 2019. Meanwhile, debit card spending in the UK rose from £65 billion in 1999 to £264bn in 2009.

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