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Thursday, January 6, 2011

24 hours with the Google Nexus S: part two

Mark Bridge writes:

So there I was with my Nexus S, a cup of tea and the challenge of synchronising calendar, contacts, tasks and notes from Microsoft Outlook. I’d found Syncdroid.net and its list of suggestions… and then an email arrived on my phone from the ‘Android Team’

“Welcome to Nexus S” it said.

Nice work, I thought. You’ve noticed that I’ve set up my phone with my Google account and sent me a message. Could this be serendipitous?

Google and Samsung have partnered to bring you Nexus S, a pure Google experience phone. Learn more:

Register your Nexus S for access to premium support from Samsung
Visit our
Nexus S Help page for a full list of help resources
Watch Nexus S on our
YouTube channel

Once registered, you can contact Samsung directly at +1 855-EZ2NEXUSS (+1 855-392-6398) for support.

Sign up to to receive updates and promotions about Nexus S.

Enjoy!

A shame it’s so obviously aimed at the US market but, what the heck, let’s give it a go. Tap the help link and… see a page that invites me to visit the Nexus S Help site. Okay, try again. Tap the link… and, no, that’s not very helpful. An on-screen circular device with Call Us, Email Us, Twitter, Hot Deals, Videos and Mobile Pulse options. Doesn’t seem very mobile-friendly. Still, let’s try Mobile Pulse.

Good guess. “Google and Samsung Nexus S Resource Center”. Hit Nexus S FAQs and…

Oh, dear me.

How Do I Charge The Battery On My Generic GSM GT-i9020T (Nexus S) Phone?

What Items Come With My Generic GSM GT-i9020T (Nexus S) Phone?

How Do I Insert Or Remove The Battery Cover, Battery, Or SIM Card From My Generic GSM GT-i9020T (Nexus S) Phone?

What Do The Different Icons Mean On My Generic GSM GT-i9020T (Nexus S) Phone?

Where & How Do I Obtain A Copy Of Samsung Kies For My Generic GSM GT-i9020T (Nexus S) Phone?

…and many more in a similar vein.

Horribly depressing. You’d think someone could have done better. In fact, I know someone could have done better. Even the person who did it could have done better.

Let’s pop back to Syncdroid.net and continue with my Outlook challenge. Companionlink.com looks like the best bet for what I’m after – but its nothing like as straightforward as my old Windows Mobile device. That’s a shame.

As a quick fix, I’ve synchronised my Outlook calendar with the Google calendar – and I’ve imported my Outlook contacts into Gmail. (Selecting the CSV DOS export option from Outlook works nicely). That’ll do for now.

And I’ve added a few more apps: well, I had to see what all the Angry Birds fuss was about, plus there’s Foursquare, Friendroid (a FriendFeed client), Gowalla, Kitchen Timer, Last.fm, the LinkedIn beta, OI Safe for a few passwords, TweetDeck and my first paid app: HiFiCorder.

I appreciate the warning with every app that explains which services and features it’s able to access

In fact, I’m enjoying most aspects of the phone. I’m even inclined to offer that much-abused description: ‘intuitive’.

But I really should have thought more about the Microsoft Outlook issues. As someone who tends to rely on Outlook for email, contacts, calendar, tasks and notes, I’m struggling to find a sync solution I’m happy with. Mind you, I’ve only been using the phone for a day. I’ll let you know how my searching goes!

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Opinion Articles

The art of accessory sales is changing

Mark Bridge writes:

We're told it's not merely 'sales'. No, it's an art. "The art of selling". And with over 4 million hits on Google, you could easily argue that the art of selling is more popular than painting.

The same goes for the two sub-categories of cross-selling and up-selling. They're arts as well, you know. Mystic and creative disciplines...

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Author: The Fonecast
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‘The App is Dead. Long Live the App’ at Mobile World Congress

James Rosewell writes:

Apps (defined as games, information services, social networking video and web content among other things) dominated MWC10 with debate focused on the provision of radio network capacity to support them, the technologies used to create them and the methods for Mobile Network Operators (MNOs) to monetise them. Given the fragmentation in technology and the investment needed from MNOs to provide capacity coupled with a lack of reward for MNOs, we would be forgiven for thinking the App as we know it is not long for this world. However new technologies offering broader platform support, plus smart network investment coupled with new business models, mean the App will evolve and come of age ready for 2011.

Author: The Fonecast
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Windows Phone 7 Series at Mobile World Congress

Mark Bridge writes:

We queued in the rain outside the Catalonia Barcelona Plaza hotel. We sat on the floor in a basement room. And we watched on TV as Steve Ballmer announced Windows Phone 7 Series.

The life of a reporter is not a glamorous one.

Author: The Fonecast
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HTC Smart could start a smartphone price war

Mark Bridge writes:

I’ve previously talked about a report from 2009 which warned how touch-screen phones that weren’t true smartphones were pushing down ARPU. Consumers thought they were buying something that was relatively advanced but were being seduced by form over function.

This week HTC stepped in to the arena with the HTC Smart, described by HTC's Peter Chou as "a more-affordable smartphone". Although it may not fit everyone’s definition of a smartphone, it certainly ticks most of the boxes. It has an open operating system, Qualcomm’s Brew platform, which has over 18,000 available applications and has been installed on over 1200 handset models worldwide.

Author: The Fonecast
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