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Friday, December 16, 2011

Two iPhone quirks hit the headlines: data usage and unstoppable messages

The Apple iPhone has been in the news this week following a couple of reports that detailed unexpected behaviour from the device.

Customers have been warned about generating unexpectedly high bills after it was reported that a data control option within the phone’s settings isn’t explained particularly clearly. The ‘Automatic Downloads’ setting lets customers choose whether or not they want music, apps and books to be downloaded across multiple Apple devices. Below this, a control marked ‘Use mobile data’ can be set on or off. However, this doesn’t control whether mobile data is used when downloading software for the first time.

Initially described as a “flaw that could cost you thousands”, news stories were later updated to reflect that the issue was caused by the wording being unclear.

Meanwhile, some customers using Apple’s iMessage service have found that they can’t stop messages from being delivered to their phone after it’s been stolen. Even remotely erasing the iPhone and transferring the mobile phone number to a new device hasn’t worked.

Similar problems have been reported when using a SIM card to activate or demonstrate new iPhones, with iMessages sent to the SIM’s owner being received across all the devices that were activated using the card.

[More details: pocket-lint.com; guardian.co.uk; thenextweb.com; arstechnica.com; apple.com support community]

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Opinion Articles

f u cn rd ths thn wts th prblm?

Iain Graham writes:

Text language. Why do they do it?  What an interesting question!  Normally asked by people who have never ever sent a text, believing it to be the invention of the devil!! "Texters are vandals, doing to our language what Genghis Khan did to his neighbours eight hundred years ago" asserted Jhn (sorry) John Humphrys of Radio Four fame writing in the Daily Mail. The new 'text language' has been blamed for many things including...

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Is Google’s new mobile phone distribution model really a big deal for the UK?

Mark Bridge writes:

“Google offers New Model for Consumers to buy a Mobile Phone”. Not my words but those of Vodafone as it announced it was the first operator to bring the new Google phone offer to Europe.

There’s a lot of talk about Google’s online ordering process for its Nexus One smartphone… or ‘superphone’ as the company described it at yesterday’s launch.

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Mobile shopping is worrying... and usually successful

Mark Bridge writes:

I really don’t like to complain. Honestly, I don’t. I’m an optimist. True, I can be a bit of a cynic – but that’s because I like to see things work first time.

So when I saw a headline that said “Shopping via mobile phone causes concerns for consumers”, I wasn’t surprised. Disappointed but not surprised.

And then I looked closer – and I got annoyed. Not annoyed at the companies that make mobile shopping so disappointing. No, annoyed at the organisation that published the report.

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Is mobile technology too young to predict?

Mark Bridge writes:

“Leave them alone, they’re just kids”

My word, Anakin Skywalker was a smart boy. Child prodigy. Wunderkind. Genius, some would say, albeit fictional.

But, without the benefit of hindsight (or the Star Wars box set, as many would call it), very few people would have expected him to marry his babysitter, fall into a volcano, turn to the Dark Side and end up looking like the late Sebastian Shaw.

Which brings me to the mobile phone industry.

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Did 2009 turn out the way we expected?

Mark Bridge writes:

At this time of year it’s something of a tradition – certainly within the mobile industry – to make predictions for the year ahead. It’s a trend we’ve followed with The Fonecast… and we’ve done reasonably well over the last few years.

We’ll be making this year’s predictions for 2010 in our programme on 23rd December. Ahead of that, I’ve been listening to our last show of 2008 to see what we thought 2009 would hold for us.

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