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Friday, July 22, 2011

New London Taxi app could transform hailing a cab

GetTaxi has launched its mobile-based UK taxi ordering service today. The company, which already offers GetTaxi in Israel and plans to expand into much of Europe, enables smartphone owners to order a London taxi without speaking to anyone.

There’ll be a GetTaxi app available for iPhone, Android, Blackberry and Nokia users. Customers simply open the app, which locates their position via GPS. Tapping a button then send their request to the closest available taxi equipped with one of GetTaxi’s special in-car devices. When the driver accepts the booking, the customer is sent confirmation including the driver’s details, their estimated time of arrival and a map showing their real-time progress.

Neal Fullman, CEO of GetTaxi, said “GetTaxi is a long-awaited, fairer deal for businesses looking to use London black taxis. Our unique technology means we can provide a fast, reliable and extremely safe way to order a Black cab at a fraction of the cost charged by the traditional account services. It is estimated that businesses spent £100 million last year with the major account services, much of which was wasted on admin fees and handling charges to pay for expensive over-resourced operations centres. Our GPS technology avoids having a large staff base and call centres, so we are able to pass massive savings onto our business clients. We are signing up an average of 300 drivers per week, and are on track to exceed our target of 2000 drivers by the end of the year, offering a footprint of taxis in central London every bit as a widespread as the traditional taxi services.”

Business can also set up a GetTaxi account, enabling them to book a cab from a special web page.

Back in November 2009 we spoke to Neal Fullman when he was Chief Marketing Officer at mobile VoIP service Nimbuzz. Click here to listen to the podcast.
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Opinion Articles

giffgaff has an official voice worth listening to

Mark Bridge writes:

Yesterday I spotted a new blog page from O2-supported MVNO giffgaff. The company’s head of digital marketing Rob Gotlieb announced the finished version of a promotional film – and mentioned the official voice of giffgaff, voiceover artist Tom Oldham (who, interestingly, was also the voice on Vodafone ads at one point). And for a moment I thought “Official voice?  You what?”

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Mobiles go meddling in medicine

Mark Bridge writes:

“Okay, Mr Bridge, just relax. This won’t hurt a bit. I just need to… oh, hold on a moment, my phone’s crashed. I’ll just pop the battery out and we can start again.”

Some years ago I read an article in Fast Company magazine. Entitled “They Write the Right Stuff”, it explained how NASA’s software engineers couldn’t afford to make errors because any mistakes were likely to kill their colleagues.

That need to check, double-check and then check again was also one of the reasons the space agency ended up looking on eBay for tried-and-tested obsolete components. But now things seem to be swinging towards the opposite end of the scale.

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I want a mobile wallet - and I want it NOW!

Mark Bridge writes:

A few months ago James wrote about the slow adoption of mobile and contactless payments in the UK. Now we hear that Kenya’s M-PESA mobile money transfer service has arrived here. Yes, m-payments are finally going mainstream in the United Kingdom. Well, sort of. Well, alright, not at all really. What’s happened is that people in the UK are now able to send money to M-PESA users in Kenya. But what about the progress of mobile payments in the UK?

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Which mobile operating system will top the charts at Christmas?

James Rosewell writes:

It seems to be accepted that the Apple iPhone will be the top selling mobile phone this Christmas now it’s available on almost every UK network. The more interesting question is which handsets will hold the number 2 to 5 positions - and what operating system will they be running when the smartphone scores are announced in the new year?

Microsoft announced Windows Phone last week and I commented on the importance of persuading their heartland fans to move from iPhone and other platforms to Windows Phone. Disappointingly, finding a mobile retailer willing to sell a Windows Phone is not easy at the moment. Orange tell me they’ve withdrawn the one model they were going to offer from Toshiba. Vodafone didn’t even know what a Windows Phone was.

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Life is toooo complicated!

Iain Graham writes:

I have just bought (well, been given) a new mobile phone!  It, of course, cost me nothing, because we still haven't learnt in this industry, but it came with the now obligatory, shrink-wrapped, 140-page instruction manual on how to use it!!  A perfect cure for insomnia!  I read the opening page or two and it might as well have been written in Serbo-Croatian for all the sense it made to me!!  (I then realised it WAS written in Serbo-Croatian and so I turned to the correct language section) and it was just as incomprehensible!

Even worse, the manufacturers (who are too tight to pay for the printing in the name of 'going green') put the instruction manual on a CD!!

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