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Wednesday, October 26, 2011

Cloud communications company Twilio brings its app-friendly telephone services to the UK

Cloud communications company Twilio has launched Twilio Voice in the UK and has opened an office in London. It means developers can use Twilio’s Application Programming Interface to build web and mobile applications that can make and receive telephone calls via UK telephone numbers.

The company has also launched a beta service in Poland, France, Portugal, Austria and Denmark, with an additional 11 countries launching by the end of the year.

Jeff Lawson, Twilio CEO and co-founder, said “International functionality has been among our top customer requested features since the company launched almost three years ago. Through our powerful APIs we enable developers to build fantastic, innovative products. We estimate there are more than 10 million software developers worldwide, and we look forward to serving a greater number of them than ever before from our European headquarters in London. ”

Twilio also announced its first major European customer: customer support software provider Zendesk. Its cloud-based Zendesk Voice service lets UK users set up cloud-based call centres at a fraction of the cost of traditional set-ups.

California-based Twilio currently serves more than 60,000 developers globally with customers including eBay, Sony and Linkedin.

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Opinion Articles

T-Mobile and Orange isn't a big deal

Mark Bridge writes:

It’s the telecoms industry deal of the year. T-Mobile and Orange form a joint venture. The UK’s "big five" networks (or "big four", depending on your predilection for Hutchison 3G UK) will now be a "big four" (or "big three", if you don’t include 3. Confused yet?)

Everyone has an opinion. On Tuesday I was asked for mine.

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Here’s one for the laydeez

Mark Bridge writes:

Once upon a time, I’d probably have described myself as a feminist. These days I probably wouldn’t. Not because my opinions have changed, just because I’ve realised there are a lot of women who’d argue that I can’t be a feminist because of my male undercarriage. And me, by birth and possibly by education, therefore being part of the problem – not part of the solution.

Right, disclaimer over. I’ll get to the point. You want a mobile phone that’ll appeal to men...

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Mobile phones cause brain tumours?

Mark Bridge writes:

Mobile phones fry your brain. That’s been a warning from some people pretty much since the first cellphones appeared. And although the mobile phone industry has changed and the technology has advanced, the warnings haven’t gone away.

Ten years ago, the Independent Expert Group on Mobile Phones was set up to look at concerns about the possible health effects from the use of mobile phones, base stations and transmitters.

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Enthusiasm is my enemy!

Mark Bridge writes:

Enthusiasm is one of the great intangible powers of the world. It’s attractive, it’s compelling and sometimes it’s dangerous. And – yes, I’m going to try to keep this relevant – it sells mobile phones.

I was reminded of this the other day when I read a Sunday Times article about Apple’s Steve Jobs.

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A Blyk day

Mark Bridge writes:

Marketing, not unlike football, is a funny old game. I don’t claim to be an expert in either… but every so often something happens that starts sowing the seeds of doubt in my mind. And no, I’m not thinking about Liverpool's penalty claims in Sunday’s game at Tottenham. I’m thinking about Blyk.

Here at The Fonecast, we like Blyk. They shook up the industry and worried some of the big names when they arrived with their youth-focussed virtual mobile network two years ago. We interviewed their MD Shaun Gregory in May last year. And now they’re quitting the MVNO game in favour of arranging advertising deals for networks.

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