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Monday, June 18, 2012

Last week at The Fonecast: 18th June 2012

What next for Nokia?

Mark Bridge writes:

Oh, how cheerful we were last Monday. Apple previewed iOS6, which will bring mobile tickets (and 200 other new features) to the iPhone and iPad this autumn. Vodafone cut the cost of using your phone in Europe with its flat-rate £3-per-day EuroTraveller deal and a few days later Three came up with its own ‘unlimited’ European data roaming.

Yet by the end of the week there were fewer smiles in the mobile industry. The biggest bombshell came from Nokia. In a series of announcements on Thursday it said 10,000 staff would be cut (including three of the leadership team), factories would be closed and its Vertu luxury phone brand would be sold. There’ll be a new focus on location-based services and photography, helped by the acquisition of technology, patents and staff from imaging business Scalado.

There was also a Nokia link to last week’s other big acquisition story. Mobile computing business Psion plc is being combined with the Enterprise Mobile Computing business of Motorola Solutions, assuming shareholders are happy with the price. Psion’s EPOC operating system was the forerunner of the Symbian OS, now nestling within... Nokia.

Fortunately, most of the week’s other headlines were relatively upbeat. For example, it’s been a good week for mobile financial services. iZettle released its API, enabling its card payment technology to be incorporated within other applications, and picked up £20 million in new funding. Customers of the Royal Bank of Scotland and NatWest were able to withdraw money from cash machines by using mobile phones instead of a bank card. And on the other side of the Atlantic, US-based mobile payment service Square said over two million individuals and businesses are now signed-up to use its app.

Supermarkets were busy moving further into mobile. Tesco took control of the WE7 online music service for a purchase price of £10.8 million, while Sainsbury’s spent much less on its eBook retailer. Just £1 gave it a 64% stake in Anobii Limited alongside HarperCollins, Penguin and Random House Group.

A different kind of selling was proposed by Everything Everywhere and Nokia Siemens Networks. They now have a machine-to-machine partnership that will allow vending machines to offer remote stock monitoring, location-based promotional messages and mobile payments.

Finally for now, our congratulations to Charles Dunstone and Dr Mike Short. Sir Charles of the Warehouse, as he’ll probably never be known, was awarded a knighthood in the Queen’s Birthday Honours List. Meanwhile Dr Short of Telefónica Europe, who’s also president of the Institution of Engineering & Technology and a supporter of many other mobile organisations, is to receive a CBE.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Opinion Articles

Sponsor our coverage of Mobile World Congress 2014

Mark Bridge writes:

Would you like to be part of our Mobile World Congress coverage?

Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.

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Ruthless logic is revolutionary: we talk smartphones and customers with Kazam

Interview with Chief Marketing Officer James Atkins

Mark Bridge writes:

Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.

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Printed interactive Bluetooth-enabled books and posters are just around the corner

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

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Banking on good customer service?

How mobile technology is changing the banking sector

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

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Facebook is a mobile company – are you?

Ashley Gilmour writes:

A quick fact: nearly half of Facebook’s advertising revenue now stems from mobile ads.

That’s right – of the social network’s $1.8 billion (£1.1 billion) generated in the third quarter of 2013, 49% of it was made up of mobile advertising revenue. Last year, the channel represented only 14%.

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Later in the programme, the team anticipates some of the topics that will be hitting the headlines during 2016.

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Podcast from Mobile World Congress 2015

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Looking back at February: from security scares to multiple MVNOs

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We're taking a look back at the biggest mobile industry news stories from February 2015, including allegations that the UK's security service tried to breach SIM card security by hacking into one of the world's biggest SIM producers.

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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

Podcast - 24th February 2015

In today's programme Mark Bridge talks to Chris Millington, who's Managing Director for Doro UK and Ireland.

They discuss the state of mobile retailing in the UK, the future of wearable devices and - as you might expect - smartphones for seniors.

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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