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Wednesday, July 4, 2012

Roaming competitors to merge: Syniverse agrees to acquire MACH

Syniverse, which provides roaming, messaging and networking services to more than 900 mobile operators worldwide, has agreed to acquire MACH in a deal worth around €550 million (£440 million). Luxembourg-based MACH offers similar services to a customer base of around 650 operators.

Jeff Gordon, President and CEO of Syniverse, said “The proposed acquisition will benefit both mobile users and the entire mobile ecosystem with greater reach, agility and solutions for the Mobile 3.0 environment, simplifying the increasing complexity of interoperability and service ubiquity. As mobile continues to permeate everyday life around the globe, Syniverse will have the added scale to provide mobile service providers (MSPs), such as mobile operators, Internet service providers, cable MSOs, emerging providers, enterprises and more, improved time to market and capabilities that deliver the quality of experience that end users demand. Ultimately, mobile consumers will benefit from more advanced services and applications while MSPs will realize additional revenue opportunities and cost savings from service efficiencies.”

“The proposed acquisition will grow our top line revenue, while providing the scale and critical mass to further develop and speed to market advanced solutions that will give providers throughout the mobile ecosystem the ability to deliver a better mobile experience for end users worldwide.”

The agreement is subject to regulatory approval.

We spoke to Guy Reiffer of MACH about generating revenue from roaming services and applications at Mobile World Congress last year. You can listen to the interview (which starts at 21:40) via the built-in audio player or by downloading the MP3 file.
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Opinion Articles

Sponsor our coverage of Mobile World Congress 2014

Mark Bridge writes:

Would you like to be part of our Mobile World Congress coverage?

Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.

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Ruthless logic is revolutionary: we talk smartphones and customers with Kazam

Interview with Chief Marketing Officer James Atkins

Mark Bridge writes:

Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.

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Printed interactive Bluetooth-enabled books and posters are just around the corner

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

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Banking on good customer service?

How mobile technology is changing the banking sector

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

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Ashley Gilmour writes:

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