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Monday, February 20, 2012

How far does it go, mate?

Geoff Varrall of RTT writes:

About 15,000 years ago some indigenous Northern Australians decided that they needed a more efficient way of talking to each other than just shouting a lot.

And blowing into a long cylindrical tube proved to be just what was needed and seriously useful fun – the dawn of the didgeridoo.

Trumpets and bagpipes were invented at about the same time. The ancient Greeks used the trumpet in battlefield communication to devastating effect.

The way you can tell that your didgeridoo is better than everyone else’s didgeridoo is to blow into it and see how far the sound goes.

So naturally when an Australian goes in to buy a mobile phone from a Telstra shop the first question is “how far does it go mate?”

And the answer is on the box.

Telstra tests phones in the laboratory and, if they perform well, they go off for a drive in the outback for some comparative testing.

If the phone works beyond the edge of the operator’s coverage map it gets a blue tick – it really is that simple – and we might well ask why other operators don’t do the same.

We have all got used to our phones working more or less anywhere at least for voice and text but getting decent data rates anywhere other than close in to a cell site is much more problematic.

Very few of us would even think about checking whether the phone we were buying had good radio performance – and actually we have no way of finding out until we start using the device and then we blame the network not the phone.

This would not matter if all phones worked equally well but they don’t. They all meet a basic conformance standard but the conformance tests don’t recreate real life conditions.

Most new phones including LTE phones are what are called ‘uplink limited’.

This means that the data rates and data reach (the distance from a base station where you can still get a data link) are constrained by the ability of the device to get useful RF energy out of the antenna.

If your phone gets hot it’s a pretty good indication that it’s working harder than it should be. That’s probably because it’s been crammed into an outer casing that looks great but is too small to allow the antenna to work efficiently.

In engineering terms the amount of efficiency or rather inefficiency can be described by measuring how much energy gets reflected back into the device rather than out of the device.

That’s not the sort of test you want to do in a shop but that’s not a reason to ask the right question, not ‘how fast does it go’ but ‘how far does it go’.

Britain is not Australia and we don’t have those big wide-open spaces but data reach, the distance from a base station where we can still get a data connection, is every bit as important as data rate.

The moral of the story is don’t buy a dud didgeridoo.

Geoff Varrall has just written a new book Making Telecoms Work - from technical innovation to commercial success published by John Wiley.

Given that we have 15000 years of telecoms history to draw upon, it’s amazing how many stupid decisions we still manage to make.

The book uses prior case study examples of technical and commercial success and failure to qualify present policy making in the industry.

The book is available from Amazon and can be ordered via the RTT book shop.

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Opinion Articles

Last week at The Fonecast: 23rd September 2013

Black days for BlackBerry

Mark Bridge writes:

There are bad weeks... and there are BAD weeks. Blackberry had one of the latter. It all started so well. The company announced a new flagship phablet – the Z30 – and said it would be launching its BBM instant messaging service for iOS and Android handsets at the weekend.

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Last week at The Fonecast: 16th September 2013

iPhone, iPhone, so good they made it twice

Mark Bridge writes:

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Author: The Fonecast
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Mark Bridge writes:

Following Wednesday’s ‘State of the Union’ speech by EC President Jose Manuel Barroso, EC Vice-President Neelie Kroes has emphasised the urgency of changing the way telecoms companies operate across Europe.

Ms Kroes wants to cut red tape, end roaming charges, reduce call costs and introduce ‘net neutrality’ across Europe.

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Last week at The Fonecast: 2nd September 2013

Breaking up is profitable to do

Mark Bridge writes:

So – we take a short break at the end of the August ‘silly season’ and one of the year’s biggest mobile-related rumours becomes fact. At least we’re back in time to report on the final stages of the Vodafone/Verizon deal. Yes, it looks as though Big Red will be picking up something like $130 billion for its 45% stake in Verizon Communications… possibly within the next few hours. Just don’t mention the tax, okay?

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Mark Bridge writes:

In this week’s podcast we talked about a recent European study into call costs that had been highlighted by European Commission Vice President Neelie Kroes.

We agreed the headline was shocking - but also said there were potentially many other tariff factors that weren’t being compared.

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