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Monday, December 16, 2013

EE plans to invest £275 million in voice calls during 2014

EE says it’ll invest £275 million in its voice call service next year. In total, the company is planning to spend £1.5 billion on its network during the next few years, with over a third supporting its ambition “to reach new standards in phone call quality and reliability”.

5,000 2G sites are due to be upgraded in 2014 and capacity will be increased on 5,500 3G sites.

Olaf Swantee, EE’s CEO, said “While we consistently outperform on the standard UK benchmark for voice call quality and reliability, I don’t believe the benchmark is right. I think the UK mobile industry can do better, and we intend to improve the experience for our customers, taking our quality and reliability to levels to those achieved by other operators across Europe. This year, we have been focusing a large amount of our activity and investment on offering consumers the most reliable, highest quality phone call experience. I’m proud to say that we have reached our highest ever call success rate - 99.2% - while carrying over one billion calls every week. But we can go even further.”

The most recent edition of EE’s Mobile Living Index showed that the volume of calls on the EE network had increased by 25% since the beginning of 2012.

[EE Mobile Living Index Q4 2013 (pdf)]

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Opinion Articles

Smart software for smart products

From cooking pots to cars and aeroplanes, the products of the future will be increasingly intelligent - able to communicate and cooperate with humans, other devices and their environment. EU-funded research is assisting this smart products trend that promises to make everyday life easier, more comfortable and productive.

Anyone who has ever tried to install a new entertainment system in their home, fit a child seat in their car correctly or learn how to use a new hi-tech kitchen appliance knows just how complicated and frustrating some products can be. Paper instruction manuals are often hard to follow and getting two or more devices or components to work together can be a nightmare. But what if the products themselves could tell users and each other what to do?

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Mobile gaming past, present and future: an interview with Sandy Duncan of YoYo Games

Mark Bridge writes:

If you want to understand mobile gaming, from the commercial side of game development to the current trends in game design, Sandy Duncan is a great person to talk to.

He spent over 16 years at Microsoft, initially working with PC manufacturers and latterly setting up the company’s Xbox game console business in Europe. He’s an enthusiastic gamer. And, for the last six years, he’s been CEO of YoYo Games.

I started my conversation with Sandy by asking him why there was so much interest in mobile gaming when PCs and dedicated consoles were always going to be more powerful than smartphones.

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Last week at The Fonecast: 24th September 2012

Apple loses Google Maps… and quite a few major landmarks

Mark Bridge writes:

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Windows Phone - Life after Android and iPhone

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3 months using a Nokia Lumia 800

James Rosewell writes:

The last time I used a Microsoft based mobile phone was 2008 in the form of the HTC Hermes. Since then Apple and Android have dominated my mobile life. It was therefore with more than a little trepidation that I switched over to Windows Phone 7.5 in the form of the Lumia 800 in July this year. Since then I’m continually being asked what I think of the phone and the operating system. Here are my experiences and thoughts.

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Article rating: 4.0

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