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Wednesday, December 13, 2023

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in telecoms contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.

Many phone, broadband and pay TV companies currently increase their customers’ tariffs in line with a percentage formula linked to inflation. For example, a company might tell customers it will increase their monthly bill every April by the Retail Price Index.

However, as the rate of inflation and the RPI will vary from year to year, Ofcom says customers are required to commit to a contract without being certain about the prices they will pay.

As a result, Ofcom wants potential price rises during a contract to be defined in terms of specific amounts rather than percentages.

Its proposed new rule would require any prices and price rises in a customer’s contract to be set out in pounds and pence, prominently and transparently, at the point of sale. This would prevent providers from including inflation-linked or percentage-based price rise terms in new contracts.

Ofcom’s consultation is open until 13th February 2024, with a final decision expected in spring 2024.
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Opinion Articles

Ericsson will 'muddle through' as income falls

Mark Bridge writes:

I spend much of my time writing about telecommunications and technology. I spend a fair amount of time dealing with big technology-related companies. Yet although I understand many aspects of telecoms, I certainly wouldn’t want to run one of those businesses. It’s a question of relevant experience.

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Apps World 2012: something for everyone... and for every platform

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In addition, there’s an award event - the Appsters awards - with a drinks reception and party at The Roof Gardens in Kensington on the Tuesday night.

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Last week at The Fonecast: 16th July 2012

Black days for BlackBerry?

Mark Bridge writes:

BlackBerry and bad news seem inextricably linked at the moment. RIM’s CEO admits he’s “not satisfied” with recent company performance and warns of challenging times ahead... and then the company is hit by a $147 million dollar damages order for patent infringement.

Mind you, Research In Motion wasn’t the only mobile company bringing disappointment into the mainstream news last week.

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Application review for CamScanner

Turn your smartphone into a document scanner

Mark Bridge writes:

Every so often, I see a new product that I’d like to review. I’ll usually send a note to the relevant company, borrow a review copy and send it back when I’ve finished.

And every so often I’ll be approached by a company that wants me to review a product. Sometimes I’ll say yes, sometimes I’ll say no. It all depends whether or not I think I’m the right person for the job.

When IntSig offered me a copy of a mobile application called CamScanner, I wasn’t too sure. It seemed very clever... but I wasn’t convinced I’d have much use for it.

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Ian Brown, CEO of Axell Wireless, talks about underground mobile phone coverage

Mark Bridge writes:

Just a few weeks ago WiFi was made available on a number of London Underground stations - yet mobile coverage still stops when you go down the escalator.

So why is it taking so long for us to get mobile phone service on the Tube?

For an insight into some of the challenges and the possible solutions I spoke to Ian Brown, CEO of Axell Wireless. The company is a leader when it comes to providing additional wireless coverage in confined spaces - from tunnels to sports stadiums - and is currently involved in the project to install mobile phone service on the Channel Tunnel.

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