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Monday, August 23, 2010

When it comes to mobile phone numbers, is the USA living in the past… or showing us the future?

Mark Bridge writes:

Last week the Wall Street Journal published a feature that explained how techies in New York wanted the city’s 212 area code as part of their mobile phone numbers. This may seem strange from a UK perspective until you realise that American mobile phone numbers – okay, I’ll call them cellphone numbers if you want – don’t have dedicated mobile ‘dialling codes’. Instead, they’re all prefixed with a local area code and cost the same to call as those landline numbers they mimic. The downside from a user’s point of view is that each mobile phone owner pays to receive calls. Here in the UK, the higher price of calling mobiles means we receive calls for nothing.

Anyway, back to the story. 212 is the original area code for New York, New York. So good, they named a fragrance after it. It’s rather like 0171 for central London.

As the demand for fixed-line numbers has grown, new area codes have been introduced. In the UK we went from 01 for London to 071 and 081, then 0171 and 0181, followed by the 020-prefixed groups of 020 7, 020 8 and 020 3. In NYNY, Manhattan added 646 and 917, while the other New York boroughs were given 718, 347 and 929.

The city’s run out of 212 numbers but that hasn’t stopped New Yorkers finding ways to acquire a 212 cellphone number, according to the article. A 212 number is a status symbol, says the WSJ, a mark of authority, a sign of the ‘early adopter’.

Here in the UK, the cellular mobile phone system has always had its own distinct mobile prefixes. The coolest people – and those who had friends in the number allocation department of service providers – tended to favour mobile numbers with repeating or sequential digits. And the introduction of Mobile Number Portability in 2001 meant they could take their memorable numbers to new networks; no more identifying Vodafone users by their 0836 prefix, Cellnet from 0850 or one2one from 0956.

A couple of years later, MNP – known to its Stateside friends as WLNP (Wireless Local Number Portability) – arrived in the USA. In many ways it’s more flexible than the UK system because numbers can be moved between landlines and mobile phones. The consumer also deals with the ‘pleased to meet you’ recipient network, not the potentially grumpy network they’re leaving.

However, all this leaves me wondering how long it'll all last. As households drop fixed lines in favour of mobile phones, it seems that the apparent location of a user and the area code they claim will become irrelevant. In fact, for many people, the country code is also becoming irrelevant. So… what happens next?  We already have a variety of services that can help – from the international network codes of +882 & +883 and the tel domain to call diversion services and the likes of Truphone Local Anywhere – but none of them have all the answers. At least, I don’t think any of them have all the answers. If anyone can convince me otherwise, we’ll turn it into a feature on The Fonecast. Until then, I'll cherish my current mobile number and its ancient Vodafone MetroCall prefix!

Put a phone in now - old BT advertisement

[Image shows BT advertisement from around 30 years ago]

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Opinion Articles

Privacy in Mobile Apps: MEF roundtable in Barcelona

During Mobile World Congress 2012, TheFonecast.com was invited to record a roundtable on Privacy in Mobile Applications. This event was hosted by MEF, the global community for mobile content and commerce, and was supported by SNR Denton.

Our recording is now online at TheFonecast.com and on the MEF blog.

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Last week at The Fonecast: 19th March 2012

Mark Bridge writes:

Mobile financial services were making the headlines yet again last week. Not once. Not twice. No, we noticed at least three separate (and all pretty big) stories to talk about.

First came Nokia’s planned withdrawal from its mobile money service, which will leave around a million people in India looking for a new mobile wallet.

Author: The Fonecast
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Apple iPad dictation isn't perfect but customers love it anyway

Mark Bridge writes:

Excuse me a moment while I climb onto my soapbox.

Right. Ooh, it’s busy up here.

For a number of years, various companies have worked on computer-powered dictation and transcription services. Now Apple has entered this space.

Author: The Fonecast
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Rebtel: the mobile VoIP rebel that speaks its mind

Mark Bridge writes:

Back in the 1960s, Hertz was the number one hire car company in the USA. Avis was trailing a long way behind. Looking for a new advertising campaign, CEO Robert Townsend spoke to Bill Bernbach - the ‘B’ in ad agency DDB - and a few months later “We try harder” became the Avis tagline.

“Avis is only No.2 in rent a cars” the headlines admitted. “We try harder. When you’re not the biggest, you have to.”

It’s a message I was reminded of when I met Andreas Bernström at Mobile World Congress last month. Andreas is CEO of Rebtel, the world’s second-largest mobile Voice-over-IP company. With Skype seen as market leader for VoIP services, I asked Andreas whether Rebtel also needed to try harder.

Author: The Fonecast
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Has Apple messed up the user experience by creating its new iPad?

Mark Bridge writes:

The new iPad has a better screen. Higher-resolution. Clearer. High Definition. Just what everyone wants, right?

Apparently not.

Author: The Fonecast
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Recent Podcasts

Reviewing our 2015 mobile industry predictions... and looking forward to 2016

Podcast - 15th January 2016

Iain Graham, James Rosewell and Mark Bridge return to review their mobile industry predictions from last year. Which mergers, partnerships and developments did they forecast correctly... and which didn’t work out as planned?

Later in the programme, the team anticipates some of the topics that will be hitting the headlines during 2016.

Author: The Fonecast
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Podcast from Mobile World Congress 2015

Podcast - 6th March 2015

Mark Bridge learns about the mobile technology trends at Mobile World Congress 2015 by chatting to James Rosewell of 51Degrees, Dr Kevin Curran from the IEEE and Chris Millington of Doro.

They talk about wearable devices, wireless charging, mobile operating systems and much more... including some of their favourite products from the exhibition.

Author: The Fonecast
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Looking back at February: from security scares to multiple MVNOs

Podcast - 27th February 2015

We're taking a look back at the biggest mobile industry news stories from February 2015, including allegations that the UK's security service tried to breach SIM card security by hacking into one of the world's biggest SIM producers.

We also talk about the planned BT and EE merger, the creation of two new UK virtual networks, some acquisitions in the mobile payment arena and a new Ubuntu smartphone.

Author: The Fonecast
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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

Podcast - 24th February 2015

In today's programme Mark Bridge talks to Chris Millington, who's Managing Director for Doro UK and Ireland.

They discuss the state of mobile retailing in the UK, the future of wearable devices and - as you might expect - smartphones for seniors.

Author: The Fonecast
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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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