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Friday, May 9, 2014

Vodafone adds loyalty cards to its mobile wallet app... but still no UK launch

Vodafone is enabling customers to add loyalty cards and membership cards to its ‘mobile wallet’ app. Although the application hasn’t yet been launched in the UK, it’s already available in a number of European countries.

The NFC-equipped Vodafone Wallet - and its associated Visa-powered Vodafone SmartPass mobile payment app - was launched in Spain last November.

Customers can now load supermarket loyalty cards, paper coupons and other membership documents into the app as well, thanks to a deal with Austrian software company Bluesource. This new service will be rolled out to Germany, the Netherlands and Spain this month. Over a million people have already downloaded the original Bluesource mobile-pocket app.

Stefano Parisse, Group Consumer Services Director of Vodafone, said “Our customers want to take advantage of as many club, retail and membership offers as possible, but the number of plastic cards often exceed the capacity of their physical wallets. Vodafone’s mobile wallet, when used with the mobile pocket app, removes that problem by allowing a user to load a limitless number of loyalty cards directly onto their phone. Participating retailers also benefit since they will be able to send vouchers and special offers directly to the Vodafone mobile wallets of their regular customers.”

A UK release of the Vodafone wallet is expected soon; the company had originally promised UK availability by Spring 2014.


UPDATE: Vodafone has contacted us to advise that it’s no longer talking about a spring launch for the UK. Instead, the Vodafone wallet is described as “coming to the UK later this year”.

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Opinion Articles

Privacy in Mobile Apps: MEF roundtable in Barcelona

During Mobile World Congress 2012, TheFonecast.com was invited to record a roundtable on Privacy in Mobile Applications. This event was hosted by MEF, the global community for mobile content and commerce, and was supported by SNR Denton.

Our recording is now online at TheFonecast.com and on the MEF blog.

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Last week at The Fonecast: 19th March 2012

Mark Bridge writes:

Mobile financial services were making the headlines yet again last week. Not once. Not twice. No, we noticed at least three separate (and all pretty big) stories to talk about.

First came Nokia’s planned withdrawal from its mobile money service, which will leave around a million people in India looking for a new mobile wallet.

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Apple iPad dictation isn't perfect but customers love it anyway

Mark Bridge writes:

Excuse me a moment while I climb onto my soapbox.

Right. Ooh, it’s busy up here.

For a number of years, various companies have worked on computer-powered dictation and transcription services. Now Apple has entered this space.

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Rebtel: the mobile VoIP rebel that speaks its mind

Mark Bridge writes:

Back in the 1960s, Hertz was the number one hire car company in the USA. Avis was trailing a long way behind. Looking for a new advertising campaign, CEO Robert Townsend spoke to Bill Bernbach - the ‘B’ in ad agency DDB - and a few months later “We try harder” became the Avis tagline.

“Avis is only No.2 in rent a cars” the headlines admitted. “We try harder. When you’re not the biggest, you have to.”

It’s a message I was reminded of when I met Andreas Bernström at Mobile World Congress last month. Andreas is CEO of Rebtel, the world’s second-largest mobile Voice-over-IP company. With Skype seen as market leader for VoIP services, I asked Andreas whether Rebtel also needed to try harder.

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Has Apple messed up the user experience by creating its new iPad?

Mark Bridge writes:

The new iPad has a better screen. Higher-resolution. Clearer. High Definition. Just what everyone wants, right?

Apparently not.

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