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Friday, July 15, 2011

How safe is your voicemail... and how safe is your phone?

Mark Bridge writes:

In this week’s podcast feature we’re joined by Jack Wraith, chief executive for the Telecommunications UK Fraud Forum and chairman of the Mobile Industry Crime Action Forum.

He talks to Iain Graham about the current state of voicemail security and the improvements to mobile security we’ve seen in the last few years.

As Jack explains, the original process used for ‘voicemail hacking’ - listening to someone else’s messages on their answering service - is no longer possible. In the past, voicemail was automatically set up to allow customers to hear their messages remotely. You’d generally ring your own number, wait to hear your own voicemail answering message and then enter a 4-digit personal identification number. The big problem was that voicemail was set up with a default 4-digit PIN code on each network. (For example, all Vodafone handsets were preset to 3333). Although you were told to change your PIN, you didn’t need to. So, if you wanted to listen to someone else’s messages and knew what network they were using, you also knew what their default voicemail PIN was.

Fortunately, the process was changed several years ago. Exact details will vary between UK mobile networks… but the biggest change is that there’s no such thing as a default PIN for remote access. If you’re setting up a PIN code, you’ll need to make one up yourself – and you’ll often find that security features can only be changed from the mobile phone itself.

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Opinion Articles

Last week at The Fonecast: 9th January 2012

Mark Bridge writes:

Happy New Year and welcome back to our weekly news summary. Thanks to the Bank Holiday last Monday we’ve had a relatively gentle start to the year, although I’m sure this week’s CES show in Las Vegas will generate plenty of product news.

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Don't worry about explaining your mobile design, just make sure it works

Mark Bridge writes:

Chinese mobile manufacturer ZTE has just announced a new mobile phone design philosophy. It’s called “Caring, Creative, Simple, Smart” and - let’s be honest - you could say it sounds a little trite.

Author: The Fonecast
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Discover our mobile phone industry predictions for 2012

Mark Bridge writes:

In today’s podcast - our last programme in 2011 - we’re doing our best to predict what’ll be happening in the mobile industry next year.

Will there be big announcements from the Wholesale Application Community?  Innovation from Intel?  Falling sales at Apple?  Reorganisations at RIM?  Listen to find out what we forecast.

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Last week at The Fonecast: 19th December 2011

Mark Bridge writes:

“He knows if you’ve been bad or good...”

You don’t need to be Santa Claus to appreciate that RIM’s quarterly results have marked a disappointing end to a disappointing year. Yes, the company’s sold millions of BlackBerry phones - but PlayBook sales haven’t been good, its new OS is delayed and its market share appears to be falling. You could argue that 2012 is a make-or-break year for Research In Motion... or at least for its current management.

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A horrible end to an annus horribilis for BlackBerry

Mark Bridge writes:

It’s been an annus horribilis for Research In Motion. In fact, the BBC was already using that very phrase about the BlackBerry manufacturer two months ago.

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