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Wednesday, December 13, 2023

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in telecoms contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.

Many phone, broadband and pay TV companies currently increase their customers’ tariffs in line with a percentage formula linked to inflation. For example, a company might tell customers it will increase their monthly bill every April by the Retail Price Index.

However, as the rate of inflation and the RPI will vary from year to year, Ofcom says customers are required to commit to a contract without being certain about the prices they will pay.

As a result, Ofcom wants potential price rises during a contract to be defined in terms of specific amounts rather than percentages.

Its proposed new rule would require any prices and price rises in a customer’s contract to be set out in pounds and pence, prominently and transparently, at the point of sale. This would prevent providers from including inflation-linked or percentage-based price rise terms in new contracts.

Ofcom’s consultation is open until 13th February 2024, with a final decision expected in spring 2024.
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Opinion Articles

Last week at The Fonecast: 10th October 2011

Mark Bridge takes a look back at last week’s mobile industry headlines.

Rest in peace, Steve. The death of Apple co-founder Steven Paul Jobs following several years of illness has seen the kind of public grieving usually reserved for pop stars and princesses. There’s not much I can say that hasn’t already been said; it’s hard to argue with Tim Cook’s statement that “Steve leaves behind a company that only he could have built, and his spirit will forever be the foundation of Apple.”

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India launches 'world's cheapest' tablet

Anjana Pasricha of voanews.com writes:

India hopes that the launch of what is being called “the world’s cheapest tablet computer” will help tens of thousands of low-income students connect to the digital world.

The $45 device with a seven-inch color touchscreen, Wi-Fi connectivity, and two USB ports is meant to bridge the digital divide in a country where only three percent of the population has computers.

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Mobile crime and mobile security at Over The Air

Mark Bridge writes:

Much of Bletchley Park’s history involves code-breaking and intercepting radio messages so - when Over The Air 2011 brought hundreds of mobile developers to the site - it seemed appropriate to explore the subject of mobile phone security.

In particular, there were a couple of sessions on the agenda that caught my eye. Detective Sergeant Andy Williams of the National Mobile Phone Crime Unit started by talking about stolen phones... and asking if mobile applications could help with this problem.

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'Design for All goes Mobile' at Over The Air 2011

Mark Bridge writes:

One of the speakers providing inspiration for the mobile developers at Over The Air 2011 was Denise Stephens, co-founder of Enabled by Design. Her presentation, called ‘Design for All goes Mobile’, explored how good design could help mobile phone users live more independently than they would otherwise be able to.

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The other Apple announcements that shouldn't be ignored

Mark Bridge writes:

Apple’s evangelists will need to wait a little longer for the iPhone 5, it seems. Last night’s announcement of the Apple iPhone 4S by Apple CEO Tim Cook seems to have disappointed many people, although plenty of others had predicted the arrival of this faster and smarter sibling for the iPhone 4.

But that wasn’t the only news from Apple.

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