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Monday, June 11, 2012

Vodafone introduces new flat-rate European roaming deal for calls, texts and data

Vodafone UK has launched a new tariff option called EuroTraveller that allows customers to use their UK tariff allowances whilst in Europe, cutting the price of ‘roaming’ abroad. Opting in to a £3 daily charge lets consumers on a ‘pay monthly’ price plan use their UK voice, text and mobile internet allowance when abroad. Calls and texts received whilst in Vodafone’s Europe Zone are free; additional ‘out of bundle’ charges are the same as in the UK.

It means, for example, that a customer using Vodafone EuroTraveller to make three 10-minute calls, send 10 text messages back to the UK and use 5MB of mobile internet would pay just £3 plus their UK home price plan instead of over £17 on Vodafone’s previous standard roaming prices.

Customers can add EuroTraveller to their tariff by calling 5555 or texting ADD to 40506. Vodafone’s Passport tariff remains as an option for ‘pay as you go’ customers in Europe.

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1 comments on article "Vodafone introduces new flat-rate European roaming deal for calls, texts and data"

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Matt

7/7/2012 5:01 PM

Vodafone Euro Traveller works out incredibly expensive if you are mainly a data user with varied roamed call use.

Data Traveller cost only 10 pounds a month for 25mb a day. In my case calls varied but in total monthly bill if I was roaming for a month was never as high as what it would cost with Euro Traveller - around 90 pounds!

As Vodafone removed the old services without giving the option to keep them, many customers and I are fighting to be released from our contracts as they are now pretty much useless when abroad and we chose Vodafone due to these services being available. Vodafone, however, are not allowing this and so complaints have been lodged with Ofcom, the Ombudsman and BBC Watchdog.

You can see the discontent here:

http://forum.vodafone.co.uk/t5/Pay-Monthly-Services/Eurotraveller-questions/td-p/1150087

I urge all of you who are unhappy not to just sit back and take this kind of treatment. The more Vodafone see that people are upset and their reputation going down the drain, the more they are likely to worry and listen!

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Opinion Articles

Carnival of the Mobilists #252

Mark Bridge writes:

This month’s Carnival of the Mobilists is now online over at wapreview.com. It collects the month’s best mobile blogging and is hosted on a different mobile-related site every time it appears.

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This week at The Fonecast: 11th September 2011

Mark Bridge writes:

Welcome to this week's news summary from The Fonecast. Sorry it's late but I have a reasonably good excuse. On Friday I was in central London to meet Hans Eriksson of Bambuser. He was about to stream his life online for 24 hours, relying on social networking to find him off-beat attractions. You'll find our conversation on TheFonecast.com – and the results are at bambuserchallenge.tumblr.com

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The Bambuser Challenge proves there's more to mobile video than a few short clips

Mark Bridge writes:

At 12 noon today, Hans Eriksson of Bambuser will end his 24-hour non-stop mobile broadcasting challenge.

He’s been in London with an iPhone and a seemingly endless supply of batteries, enjoying off-beat destinations at the direction of his online audience.

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Looxcie 2 wearable video camera review

Mark Bridge writes:

Every so often I see a piece of mobile technology that I really want to get my hands on. Most recently, that’s been the Looxcie 2 – which is probably best described as a wearable camcorder.

Now, that in itself is nothing new – it’s possible to buy a set of sunglasses with a built-in mini video camera or even a small digital camera that fits to your cycle helmet – but this has two distinct tricks up its sleeve.

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Interview with Neal Fullman, CEO of Get Taxi

Mark Bridge writes:

Get Taxi promises ‘a simpler, faster way to order taxis from your mobile phone’. But there’s much more to this ambitious company than its free mobile app. I spoke to Neal Fullman, the company’s CEO, to find out more.

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