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Wednesday, January 30, 2013

RIM boss ignores the questions when asked about BlackBerry difficulties and competitors

What went wrong? What did you learn from the iPhone?

Mark Bridge writes:

Live TV and radio interviews. They can be worrying things, even when you’re not expecting to be challenged too much. I know this from experience. So when your company is launching a much-delayed operating system, you’d expect a few difficult questions… and you’d be ready with a response.

The official response of RIM is apparently to ignore the questions.

This morning, just a few hours ahead of the BlackBerry 10 launch, RIM’s European MD Stephen Bates has been talking to the BBC.

On BBC Breakfast with Steph McGovern, Mr Bates was asked “What went wrong?

His answer didn’t really address the question - and neither did his response to the following question about BlackBerry’s falling market share - so it was no surprise to hear the ‘what went wrong’ question asked again. Once again, the answer appeared unconnected to the question. By the third time, I was embarrassed. It seems Stephen wasn’t.

Meanwhile, over on BBC Radio 5 Live, Nicky Campbell asked Stephen Bates what RIM had learned from Apple and the iPhone. The answers go on for a minute or so - but they don’t connect with the question.

Now, I appreciate that RIM doesn’t want to leak any information before the big announcement today. But the impression I get is that either Stephen Bates could have done with a bit more preparation or RIM shouldn’t have bothered with any pre-announcement media appearances.

Whichever it is, this morning’s interviews will result in may people viewing this afternoon’s announcement from a rather more cynical viewpoint than they might have otherwise done.

[BBC Breakfast; BBC 5 Live]

We’ll be talking about the BlackBerry 10 launch in next week’s edition of The Fonecast. Receive the show as soon as it’s online by subscribing free via iTunes or by using our RSS feed. Alternatively, simply follow us on Twitter or on our Facebook page.
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Categories: Handsets and manufacturers, Operating systems, OpinionNumber of views: 29837

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1 comments on article "RIM boss ignores the questions when asked about BlackBerry difficulties and competitors"

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Martin

1/30/2013 1:38 PM

It was really infuriating to hear the questions and his non related responses each time on BBC breakfast. I've heard politicians try and do this but they generally respond around the original question. They might as well asked him anything and he would have said the same things. Does he think that we are all stupid and we dont realise that he's only saying what he wants to say and not dealing with the questions!?

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Opinion Articles

The fight against mobile bullying gets smarter with Bully Block

Mark Bridge writes:

With mobile phones becoming smarter – and increasing numbers of children using these smartphones – it's not surprising to hear that bullies are taking advantage of mobile technology. 'Cyber-bullying' is now in the Oxford English Dictionary... and some people have even called for a ban on mobiles in schools in an attempt to reduce bullying.

Taking a high-tech perspective in the fight against mobile bullying is Sedgrid Lewis, CEO of Spy Parent LLC.

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Mark Bridge writes:

I like a bit of competition. It can encourage innovation, whether it's NASA's moon landings or Formula 1's telemetry. And it can be entertaining to watch, from Premiership football to the Tour de France.

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This week at The Fonecast: 17th July 2011

Mark Bridge writes:

Much like the mainstream media, this week's news summary begins with 'voicemail hacking'. In our podcast feature on Friday we spoke to industry crime-fighter Jack Wraith about the security of voice messages. He explained how remote voicemail access was now much more secure than it was ten years ago, which is good news for everyone (except dodgy investigators).

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How safe is your voicemail... and how safe is your phone?

Mark Bridge writes:

In this week's podcast feature we're joined by Jack Wraith, chief executive for the Telecommunications UK Fraud Forum and chairman of the Mobile Industry Crime Action Forum.

He talks to Iain Graham about the current state of voicemail security and the improvements to mobile security we've seen in the last few years.

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Dead phone boxes are now ready for saving lives

Mark Bridge writes:

The public telephone box is disappearing as mobile phone coverage improves. In 2002, there were 92,000 BT phone boxes in the UK. Today, there are a total of 51,500 payphones… including 11,000 traditional red boxes. In order to preserve the appearance of rural life - if not the landline connection - BT has been asking parish councils across the UK if they'd like to adopt their local kiosk. Just £1 lets a community keep its red BT phone box (with the payphone taken out)… and 1,500 have been adopted so far.

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

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