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Friday, March 30, 2012

Are social media and smartphones really killing SMS and MMS?

Mark Bridge writes:

A couple of research reports this week have noted that text messaging and picture messaging growth is slowing down. Could this be the end for our trusty friend SMS and its bolder, brighter (and slightly flakier) sibling MMS?

Perhaps the beginning of the end, I’d say. But reports of their death are exaggerated.

Portio Research has just published the latest edition of ‘Mobile Messaging Futures’, its five-year forecast of messaging. It notes that the much-derided MMS service has until recently been the second-greatest revenue generating non-voice mobile service. For example, last year almost $31 billion of the total $202 billion generated worldwide by mobile messaging came from MMS. In total, MMS is expected to generate more than $250 billion from 2009 to 2016.

However, recently things haven’t been as good. Last year, mobile email generated more revenue than MMS.

John White of Portio Research said “The combination of smartphones and 3G has extended the novel idea of multimedia file sharing with appropriate simplicity. In addition, reducing mobile data costs make services/applications - such as social networking, mobile e-mail, photo-sharing clients and video streaming - much cheaper than MMS. Sharing multimedia with multiple ‘friends’ is virtually a click away, something MMS cannot offer - even now.”

Even despite this warning, the company isn’t forecasting an MMS decline - just slower growth.

The latest report at Strand Consult is headlined “Smartphones are helping kill SMS”. It’s blaming unified messaging for a decline in SMS, with consumers being offered a ‘seamless’ choice of SMS, MMS, email, Facebook, Skype and many other options. Instead of choosing to send a text message, they choose a contact and are offered a choice of options - and may even have an option selected by the device automatically.

Strand Consult’s research note says there’s “no doubt that these types of contact applications are moving SMS traffic away from the mobile operators”.

Yet SMS is still growing worldwide, albeit less dramatically than in previous years. Some networks may indeed be seeing a decline in messages sent from smartphones - but there’s still plenty happening in the world of SMS, from automated banking alerts to SMS voting.

‘Over the top’ instant messaging services, initiatives such as joyn and unified messaging apps are indeed a threat to SMS and MMS. But killing them?  I think these tough old messaging services are rather more robust than they may look.

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1 comments on article "Are social media and smartphones really killing SMS and MMS?"

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3/30/2012 11:53 PM

Text messaging is profitable for you marketing campaign due to its simplicity and lower costs.text messages have clearly been a revolution for people who are unable to make traditional phone calls, it is unclear whether text messages will take over traditional phone service.

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Opinion Articles

How the right mobile phone technology can turn anyone into a spy

Mark Bridge writes:

A few weeks ago I received a phone call out of the blue. It went something like this:
“I think my partner's cheating on me. How can I get into the GPS on his phone to find out where he is?”

I'm no secret agent. Nevertheless, it got me thinking.

Author: The Fonecast
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To SIM or not to SIM; that is the question

Mark Bridge writes:

The last couple of weeks have seen the ‘embedded SIM’ making headlines.

The term ‘embedded SIM’ has previously been used to describe non-phone equipment with a SIM card pre-installed in a built-in 3G modem. Technically the modem was embedded, not the SIM – but it looks as though genuinely embedded SIMs could be just around the corner.

Author: The Fonecast
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How we could use mobile technology to destroy personal privacy

Mark Bridge writes:

Head to any major city, look around and you’ll see tourists recording their visit. Some have digital cameras, some have phones and some are shooting video.

It’s the same kind of scene when you go to a concert. The performer on stage will be looking at a sea of blue faces, all illuminated by their smartphones. This, I reckon, could be the beginning of the end of privacy.

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What's the value of mHealth?

James Rosewell writes:

Any healthcare solution involving some component of mobile technology seems to come under the banner mHealth. A solution that captures information about diabetes sufferers' blood sugar levels via prompted text messages and relays this information to a physician would be considered mHealth. Providing feedback to the diabetes patient about a change in dosage following review by the physician makes the solution even better. Linking devices that automatically monitor blood sugar levels and dispense insulin involving a remote computer and physician to monitor the real-time situation moves the solution on a level still. All these examples show how mobile technology can be used to improve quality of life.

Author: The Fonecast
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How to mess up a customer relationship with SMS marketing

Mark Bridge writes:

Do you want to know how to foul up your customer relationships?  How to use mobile marketing to reduce customer loyalty?  Then gather around, dearly beloved, for I have a case study you're sure to appreciate.

Author: The Fonecast
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