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Friday, December 7, 2012

Vodafone Smart Tab II: painfully positive spin

Mark Bridge writes:

There are some things I don’t want to accept. Events that have rocked my perception of the world. Dave Lee Travis being arrested. The death of Amy Winehouse. Visiting a pork pie factory. I now have a new one on my list: Vodafone’s blog post today about the Smart Tab II.

As I’ve said more than once before, I have a soft spot for Big Red. I’ve worked for it as an employee and as a contractor. I’m still something of an evangelist for the network. And yet… and yet I feel as though I’ve just seen my telecoms role model getting out the back of a police van with a blanket over its head.

Subtitled “What the web has to say”, the Vodafone article reposts a few online reports about the company’s new 7-inch tablet.

It starts with the Daily Mail, which describes the device as being best-suited for skinflints. “It’s scaly and rubbery, with the air of having been hewn from the floor-sweepings of a Chinese tyre factory”. Hang on, no. Vodafone understandably left all that out. Instead it quotes a reference to the device’s expandable memory - a positive point, it’s true - and notes “Rob also liked the fact that the Smart Tab II comes pre-loaded with ‘the latest version of Android’.” Except that part’s not true. It comes with Ice Cream Sandwich 4.0.4., not Jelly Bean 4.2. A big difference, not just to ‘geeks’ (who are recommended to buy the Nexus 7 anyway) but to anyone who takes language literally.

Still, we all make the occasional mistake. That probably explains the spelling of ‘Vodaphone’ in the headline, too. Let’s move on.

Pocket-Lint next. According to Vodafone, “the site’s reaction says… it’s certainly great value”. Hmmm. Not explicitly, it doesn’t. Not by actually using the word ‘value’ or by offering a price comparison.

Off to Mobile Choice now, which says favourable things about the price and the usability. Vodafone reports “They were most smitten with the 7-inch tab’s rather sleek design”, adding that Mobile Choice “concluded that it’s an ‘attractive device’.” Again, not good news for those who use the English language in its conventional sense. No mention of the “poor build quality”. The real verdict is the Smart Tab II “simply has too many flaws to succeed”.

It needn’t have been this way. For a tablet with a built-in 3G connection, the Smart Tab II really is decent value for £149 on a pay as you go tariff. It’s made by Lenovo; a well-respected manufacturer. Vodafone, dear Vodafone, you really didn’t need to write a blog post that played as fast and loose with quotes as a film poster. You should have stuck with the truth.

And finally, that’s what happens. The Vodafone blog entry ends by quoting from a fourth site.

Probably the most concise reaction to the Smart Tab II was from Phones Review, however, which summed it up perfectly with the below:

“Want to get your hands on a reasonably affordable 7-inch Android tablet in time for Christmas?  Well then you might like to consider the Vodafone Smart Tab II.”

Can’t say fairer than that, can you?  Phones Review hasn’t reviewed the product, it’s only reporting Vodafone’s tablet is on sale. And therefore its comments are entirely reasonable.

You may well like to consider the Vodafone Smart Tab II. You might also want to consider reading a few reviews first. Full reviews; not merely the good bits.

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Opinion Articles

Hotel phone charges demonstrate the value of packing your mobile

Mark Bridge writes:

I like hotels. Free biscuits in your room and all the portions of UHT milk you can drink. But the phone calls... that's a different story.

Dearie me, you're paying for that hospitality tray when you pick up the phone.

Author: The Fonecast
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Mark Bridge writes:

A Charlie Chaplin DVD includes an image of a woman using a mobile phone in 1928.

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Author: The Fonecast
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Why the Sat-Nav Application Model is Broken

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Most Sat-Nav applications are now obtained via the Application Store used on the mobile phone. Navigon have gone so far as to remove access to their application via any other route. Application Stores are now the only choice. This move to a platform-specific sales model is a massive mistake.

Author: The Fonecast
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Come on, Steve Jobs – why don't you attack a few more mobile companies?

Mark Bridge writes:

Mark Zuckerberg's girlfriend breaks up with him acrimoniously. So off he goes and creates Facebook. Yes, there's nothing like an insult to fire up the creativity. Well, that's certainly what the plot of The Social Network would like you to think.

And, you know, it's got a point. In fact, I'd go as far as to say that sticking two fingers up at the opposition seems to be the new way of doing business.

Author: The Fonecast
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The positive cult of giffgaff

Mark Bridge writes:

Wouldn't it be great if mobile customers loved their networks so much that they'd fight for them?  Ofcom would be inundated with complaints from O2 users about its decision not to allow GSM frequencies to be used for 3G services. Vodafone customers would demand that Nokia pre-loaded the N8 with a Vodafone 360 application. Orange users would be sending petitions to radio stations, asking them to implement HD Voice on phone-ins. And giffgaff users would take to online forums to defend the service they receive.

Oh, hang on. That last one's already happening.

Author: The Fonecast
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