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Saturday, June 11, 2011

This week at The Fonecast: 11th June 2011

Mark Bridge writes:

On Monday there seemed to be a dearth of mobile news as the industry held its breath and waited for Steve Jobs to speak.

Why there was quite so much breath-holding beats me, because Apple had already told us what the announcement was going to cover. Anyway, we learned about iOS 5, which will arrive in the autumn, and its 200 new features – including a new messaging service called iMessage. Will it kill SMS?  I think not. And where on earth do they get the names from?

In other product news, HP announced its webOS tablet will arrive in July with a retail price of around £399. I’ll be honest, there doesn’t seem to be quite as much excitement here.

Now to legal issues – but for a change we’re not talking who’s suing who. Or whom. Two former employees of T-Mobile UK who stole customer information and sold it to other businesses have told to pay a total of £73,700 in fines and confiscation costs. They’ll only be jailed if they don’t pay up quickly, which may be a disappointment to the Information Commissioner who’d previously said a prison sentence was required as a deterrent.

Elsewhere, there are complaints that Ofcom’s planned 4G auction could be illegal – which could mean delays to the launch of LTE in the UK – and other complaints that the merging of Orange and T-Mobile’s UK networks breaches a contract with infrastructure firm Arqiva.

Talking of Everything Everywhere, it’s planning 30 new own-brand shops. Looks like the five store trial went well.

And finally to departures. Last week we heard that Three UK CEO Kevin Russell was heading back to Australia. Now Marc Allera, the company’s sales and marketing director, is off. Coincidence? I’ve got no idea. And leaving the GSMA after 12 years is Rob Conway. The organisation doesn’t have a successor confirmed at the moment.

Good luck, chaps. I’m sure this isn’t the last we’ve heard of you.


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Opinion Articles

When it comes to mobile network coverage, the customer isn't always right

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

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Catherine Zeta-Jones and the security of touchscreen passwords

Mark Bridge writes:

I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.

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Unlimited Internet means just 1GB at O2

James Rosewell writes:

Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.

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Carnival of the Mobilists #235

This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.

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I want to live in a world... where mobile tariffs are easy to compare

Mark Bridge writes:

Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.

But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.

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