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Friday, January 6, 2012

One per cent of mobile users now consume half of all mobile data, says new report

Network management software company Arieso has published a report that compares data use across smartphones and other mobile-enabled devices. The Newbury-based business says so-called ‘extreme’ users are becoming even more extreme than a year ago, with 1% of mobile subscribers now consuming half of all downloaded data.

Owning a flagship Apple device appears to result in the highest data use. Last year, iPhone 4 users were identified as the most demanding. Today’s report says customers with the Apple iPhone 4S users are the hungriest for data, downloading twice as much data as iPhone 4 owners and almost three times as much as people with an iPhone 3G.

When it comes to uploads, the HTC Desire S was at the top of the list. Users downloaded 3.23 times more data than the ‘benchmark’ iPhone 3G, with the iPhone 4S a close second at 3.2 times more data.

Dr Michael Flanagan, CTO of Arieso and author of the report, said “The introduction of increasingly sophisticated devices, coupled with growing consumer demand, is creating unrelenting pressure on mobile networks. The capacity crunch is still a very real threat for mobile operators, and it looks set to only get harder in 2012. The mobile industry needs new investment and new approaches to boost network performance and manage the customer experience. While the report provides general trends, the studies on which they’re based demonstrate the importance to operators of understanding the increased consumption each type of smartphone brings. Despite stark industry warnings, mobile operators are still playing ‘Guess Who?’ with their subscribers.”

The Arieso ‘Recent Smartphone Trends & the Extreme Data User’ report was conducted using the company’s ariesoGEO product.

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Opinion Articles

When it comes to mobile network coverage, the customer isn't always right

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

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Catherine Zeta-Jones and the security of touchscreen passwords

Mark Bridge writes:

I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.

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Unlimited Internet means just 1GB at O2

James Rosewell writes:

Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.

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Carnival of the Mobilists #235

This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.

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I want to live in a world... where mobile tariffs are easy to compare

Mark Bridge writes:

Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.

But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.

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Recent Podcasts

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

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We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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