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Wednesday, January 30, 2013

RIM boss ignores the questions when asked about BlackBerry difficulties and competitors

What went wrong? What did you learn from the iPhone?

Mark Bridge writes:

Live TV and radio interviews. They can be worrying things, even when you’re not expecting to be challenged too much. I know this from experience. So when your company is launching a much-delayed operating system, you’d expect a few difficult questions… and you’d be ready with a response.

The official response of RIM is apparently to ignore the questions.

This morning, just a few hours ahead of the BlackBerry 10 launch, RIM’s European MD Stephen Bates has been talking to the BBC.

On BBC Breakfast with Steph McGovern, Mr Bates was asked “What went wrong?

His answer didn’t really address the question - and neither did his response to the following question about BlackBerry’s falling market share - so it was no surprise to hear the ‘what went wrong’ question asked again. Once again, the answer appeared unconnected to the question. By the third time, I was embarrassed. It seems Stephen wasn’t.

Meanwhile, over on BBC Radio 5 Live, Nicky Campbell asked Stephen Bates what RIM had learned from Apple and the iPhone. The answers go on for a minute or so - but they don’t connect with the question.

Now, I appreciate that RIM doesn’t want to leak any information before the big announcement today. But the impression I get is that either Stephen Bates could have done with a bit more preparation or RIM shouldn’t have bothered with any pre-announcement media appearances.

Whichever it is, this morning’s interviews will result in may people viewing this afternoon’s announcement from a rather more cynical viewpoint than they might have otherwise done.

[BBC Breakfast; BBC 5 Live]

We’ll be talking about the BlackBerry 10 launch in next week’s edition of The Fonecast. Receive the show as soon as it’s online by subscribing free via iTunes or by using our RSS feed. Alternatively, simply follow us on Twitter or on our Facebook page.
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Categories: Handsets and manufacturers, Operating systems, OpinionNumber of views: 29614

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1 comments on article "RIM boss ignores the questions when asked about BlackBerry difficulties and competitors"

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Martin

1/30/2013 1:38 PM

It was really infuriating to hear the questions and his non related responses each time on BBC breakfast. I've heard politicians try and do this but they generally respond around the original question. They might as well asked him anything and he would have said the same things. Does he think that we are all stupid and we dont realise that he's only saying what he wants to say and not dealing with the questions!?

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Opinion Articles

Review: BeeWi BBS020 solar-powered hands-free Bluetooth car kit

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Persuading mobile phone users not to hold their phone when they’re driving should be a simple task. It’s dangerous, it’s against the law and the penalties include a fine plus points on your licence.

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That’s why a new hands-free Bluetooth loudspeaker from French company BeeWi caught my eye.

Author: The Fonecast
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Mark Bridge writes:

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Author: The Fonecast
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Mark Bridge writes:

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Author: The Fonecast
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Scaremongering news stories? There's an app for that

Mark Bridge writes:

Here’s a news headline that caught my eye.

Shotgun certificate up for renewal?  There's an app for that

Or, if you prefer…

Police to allow gun users renew licences with iPhone app

Author: The Fonecast
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Mobile payments: solutions get dumber while cards get smarter?

Mark Bridge writes:

Last week I spotted a couple of mobile-related news stories that involved payment company MasterCard. One came from CPI Card Group, which had introduced a “next-generation, MasterCard-approved payment tag” (a.k.a. 'sticker') that enabled “any mobile device to be used to make payments anywhere using the worldwide contactless MasterCard PayPass standard” (by sticking it on the back).

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