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Exclusive84% of mobile broadband customers have had Quality of Service issues

Research carried out for mobile data company Acision has revealed that most UK consumers have experienced Quality of Service issues. 84% of respondents – people who either use mobile broadband on a portable computer or via their phone – said they'd had problems. Slow speeds had affected 67% of consumers, while 49% had suffered from poor network coverage. In addition, 45% hadn't been able to connect and 40% had lost connection at some point.

ExclusiveThree UK introduces 'The One Plan' to transform mobile phone tariffs

Three UK is introducing a new tariff that's intended to "challenge and change mobile phone pricing in the UK", according to the network. It's called The One Plan and includes a monthly allowance of two thousand 'any network' minutes, five thousand Three-to-Three minutes, five thousand text messages and 1GB of data for £25 a month as a SIM-only price plan.

Kevin Russell, Three's Chief Executive, said "For individual consumers this plan is about peace of mind.  For the industry it's a game changer. The One Plan is for everyone that wants to get the most from their smartphone and yet keep within their monthly allowance."

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