Battery life is the biggest problem for mobile phone owners, according to a new report.

The survey was carried out amongst 3,500 consumers in the UK, Germany, USA and the UAE for Bullitt Mobile, which produces rugged phones using the Cat brand.

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

Finnish company Jolla has started shipping the first smartphones that run the open-source Sailfish operating system.

The company was created by a group of former Nokia employees, with Sailfish using elements of Nokia’s old MeeGo platform.

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

This week we're talking about two big announcements from BlackBerry: a luxury smartphone and some major management changes.

We also discuss the latest Samsung/Apple patent ruling, Vodafone's new mobile wallet, Android licensing, Doro's anti-virus deal, BYOD and the rise of the 'selfie'.