Mobile network EE says it’s going to move its telephone-based customer service operation back to the UK and Ireland by the end of this year.
In addition, the network has confirmed its commitment to improving 4G coverage, aiming to reach 95% UK geographical coverage by 2020. Current EE coverage is 60% of the UK landmass.
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The UK Government’s £150 million Mobile Infrastructure Project has only seen 16 masts installed since it launched – despite its original ambition to cover around 600 sites.
Most of the budget remains unspent.
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Podcast - 15th January 2016
Iain Graham, James Rosewell and Mark Bridge return to review their mobile industry predictions from last year. Which mergers, partnerships and developments did they forecast correctly... and which didn’t work out as planned?
Later in the programme, the team anticipates some of the topics that will be hitting the headlines during 2016.
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The UK’s Competition and Markets Authority (CMA) has cleared the potential £12.5 billion sale of EE to BT. A provisional decision was announced in October last year.
It means that the BT/EE merger is now likely to be completed on 29th January.
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In October, Ofcom revealed more information about its plans to auction the 2.3GHz and 3.4GHz radio spectrum it had received from the Ministry of Defence.
It planned to start the auction process in December 2015 but is now delaying this until 2016.
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