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Wednesday, November 4, 2009

Ribbit Mobile puts phone call management in the cloud

Ribbit – a California-based company bought by BT last year – has announced the beta release of Ribbit Mobile. It’s a cloud-based service that lets users manage calls and messages on mobile, fixed-line and VoIP phones. For example, users can ‘merge’ multiple phones, route mobile calls to other phones and even answer their mobile calls on the internet. Voicemail messages can be listened to or transcribed to text.

During the introductory beta period, Ribbit is making its “Professional” package free on a trial basis. It’s also making details of its voicemail transcription service very clear following criticism of SpinVox earlier this year; Ribbit says “You can choose a fully automated transcription process, in which messages are never seen or touched by humans for any reason, or you can opt for human-assisted transcriptions.”

[News release]

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