As we've previously reported and also mentioned in today's podcast, a number of new European telecoms regulations come into force today. Ofcom has issues a statement that explains how these will affect the UK.
The changes include shorter contract terms, compensation for delays to number porting and improved access to emergency services for disabled consumers.
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Ofcom has issued a consultation about a number of changes it needs to make by 25th May 2011, which is a deadline set by the EU for new telecoms laws to be in place.
These include mobile number portability, SMS access to emergency services and contract terms.
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Ofcom has just published its fifth annual Consumer Experience Report, which reveals how the UK communications market has developed in recent years.
91% of the UK population now has a mobile phone, compared to 80% in 2006.
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Mark Bridge writes:
Last week the Wall Street Journal published a feature that explained how techies in New York wanted the city’s 212 area code as part of their mobile phone numbers. This may seem strange from a UK perspective until you realise that American mobile phone numbers don’t have dedicated mobile ‘dialling codes’. Instead, they’re all prefixed with a local area code and cost the same to call as those landline numbers they mimic.
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The time to transfer a mobile phone number to a new network will be cut to just one working day next year. UK regulator Ofcom says new consumer regulations will come into force on 11th April 2011, halving the current two-day maximum to a single day.
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