ExclusiveConnecting London Car Telephones to TheFonecast.com Opinion The Fonecast - June 4, 2026 It was 1996 when I started working at the Cricklewood head office of Peoples Phone [writes Mark Bridge], initially in a sales support role before becoming part of the Marketing team. The company was an independent mobile phone retailer with a growing network of high-street shops and connected customers. In November 1996 the company and its customer base were acquired by Vodafone, which had already taken over the Talkland retail business and was soon to add Astec to its portfolio.
ExclusiveOfcom helps protect customers against unexpected roaming charges News Mark - November 3, 2024 New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
ExclusiveGlobal smartphone market is set for recovery, says new forecast News Mark - November 23, 2023 A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
ExclusiveVodafone and Three plan to merge their UK businesses Networks and operators Mark - June 20, 2023 Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
ExclusiveUK mobile payment service Paym to close in March 2023 News Mark - December 18, 2022 UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
ExclusiveLast week at The Fonecast: 2nd December 2013 Opinion Mark - December 2, 2013 Mark Bridge writes: It was a relatively quiet time for tech news last week, with many companies taking a day off to celebrate Thanksgiving in the USA and then planning for a present-buying retail frenzy on ‘Black Friday’. Today the focus on Christmas shopping moves online; a day that’s called either ‘Cyber Monday’ or ‘Mega Monday’ if you work for a news organisation. Yet it wasn’t an entirely newsless week.
ExclusiveSponsor our coverage of Mobile World Congress 2014 Opinion Mark - November 30, 2013 Mark Bridge writes: Would you like to be part of our Mobile World Congress coverage? Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.
ExclusiveRuthless logic is revolutionary: we talk smartphones and customers with Kazam Opinion Mark - November 29, 2013 Mark Bridge writes: Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.
ExclusivePrinted interactive Bluetooth-enabled books and posters are just around the corner Opinion Mark - November 28, 2013 Mark Bridge writes: Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.
ExclusiveBanking on good customer service? Opinion Mark - November 27, 2013 The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers. Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.