ExclusiveConnecting London Car Telephones to TheFonecast.com Opinion The Fonecast - June 4, 2026 It was 1996 when I started working at the Cricklewood head office of Peoples Phone [writes Mark Bridge], initially in a sales support role before becoming part of the Marketing team. The company was an independent mobile phone retailer with a growing network of high-street shops and connected customers. In November 1996 the company and its customer base were acquired by Vodafone, which had already taken over the Talkland retail business and was soon to add Astec to its portfolio.
ExclusiveOfcom helps protect customers against unexpected roaming charges News Mark - November 3, 2024 New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
ExclusiveGlobal smartphone market is set for recovery, says new forecast News Mark - November 23, 2023 A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
ExclusiveVodafone and Three plan to merge their UK businesses Networks and operators Mark - June 20, 2023 Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
ExclusiveUK mobile payment service Paym to close in March 2023 News Mark - December 18, 2022 UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
ExclusiveGSMA not cowed after EC compares mobile calls with milk Opinion Mark - August 16, 2013 Mark Bridge writes: In this week’s podcast we talked about a recent European study into call costs that had been highlighted by European Commission Vice President Neelie Kroes. We agreed the headline was shocking - but also said there were potentially many other tariff factors that weren’t being compared.
ExclusiveLast week at The Fonecast: 12th August 2013 Opinion Mark - August 12, 2013 Mark Bridge writes: August is traditionally known as the ‘silly season’… but last week’s mobile industry news was all very serious. Apple started with a move designed to reassure customers about unsafe iPhone chargers by arranging a discounted exchange scheme – and it ended the week with a patent victory in the USA.
ExclusiveDual Core Smartphones only £7.70pm... whatever that means Opinion Mark - August 11, 2013 Mark Bridge writes: Don't sell the steak – sell the sizzle! That's the mantra of many salespeople. It's all about emphasising the benefits of a product rather than its features. You don't tell people about the 13 megapixel camera when they ask about the new LG smartphone, you tell them it'll capture the first steps of their precious young nephew in pin-sharp accuracy. Or something like that.
ExclusiveMobile retailers waste over £21.6 million a year on unnecessarily sending mobile phones for repair Opinion Mark - August 8, 2013 David Heled of Cellebrite writes: Smartphones are now by far and away the communication, payment and information device of choice for consumers and enterprises. Sales are set to overtake those of traditional feature phones this year for the first time. However, the increasing complexity of the devices’ technology means that there’s a lot more that can go wrong, and make it harder for mobile retailers to identify potential problems – and it’s costing them millions per every year.
ExclusiveLast week at The Fonecast: 29th July 2013 Opinion Mark - July 29, 2013 Mark Bridge writes: Google’s big announcement last week involved the company introducing Android v4.3 (as expected), launching a new Nexus 7 tablet (as expected) and also revealing a ‘Chromecast’ HDMI adaptor that’ll stream from most portable devices. That was more of a surprise.