ExclusiveOfcom helps protect customers against unexpected roaming charges News Mark - November 3, 2024 New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
ExclusiveGlobal smartphone market is set for recovery, says new forecast News Mark - November 23, 2023 A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
ExclusiveVodafone and Three plan to merge their UK businesses Networks and operators Mark - June 20, 2023 Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
ExclusiveUK mobile payment service Paym to close in March 2023 News Mark - December 18, 2022 UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
ExclusiveQualcomm legal action moves forward in the UK News Mark - May 21, 2022 Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
ExclusiveWhen it comes to mobile network coverage, the customer isn't always right Opinion Mark - August 19, 2010 Mark Bridge writes: The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users. Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.
ExclusiveUnlimited Internet means just 1GB at O2 Opinion Mark - August 18, 2010 James Rosewell writes: Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.
ExclusiveCatherine Zeta-Jones and the security of touchscreen passwords Opinion Mark - August 18, 2010 Mark Bridge writes: I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.
ExclusiveCarnival of the Mobilists #235 Opinion Mark - August 16, 2010 This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.
ExclusiveI want to live in a world... where mobile tariffs are easy to compare Opinion Mark - August 13, 2010 Mark Bridge writes: Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships. But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.