ExclusiveOfcom helps protect customers against unexpected roaming charges News Mark - November 3, 2024 New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
ExclusiveGlobal smartphone market is set for recovery, says new forecast News Mark - November 23, 2023 A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
ExclusiveVodafone and Three plan to merge their UK businesses Networks and operators Mark - June 20, 2023 Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
ExclusiveUK mobile payment service Paym to close in March 2023 News Mark - December 18, 2022 UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
ExclusiveQualcomm legal action moves forward in the UK News Mark - May 21, 2022 Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
ExclusiveNectar only really cares about iPhone owners Opinion Mark - October 8, 2010 Mark Bridge writes: Never mind customer loyalty, if you don't have an Apple iPhone you're a second-class consumer. That's the message I seem to have received from Nectar, the multi-retailer loyalty card company.
ExclusiveBlackBerry's PlayBook and Sony Ericsson's LiveView: spot the similarities Opinion Mark - September 28, 2010 Mark Bridge writes: RIM and Sony Ericsson each reveal a new product within 24 hours. One has a 7-inch screen and a big announcement at the company's developer conference. The other, with a 1.3-inch micro-display, has a lower-key launch. Yet it's the similarities that have attracted my attention.
ExclusiveFixed-line telecoms providers have a lot to learn about customer service Opinion Mark - September 27, 2010 Iain Graham writes: Woe is me! I recently did a foolish thing, I tried (and unfortunately succeeded in) changing my home broadband supplier! Let me begin at the beginning...
ExclusiveLet's stop being so girly about mobile phones Opinion Mark - September 24, 2010 Mark Bridge writes: I remember the 1980s. In fact, I rather enjoyed them. Hang on a sec, hear me out. There really was some good stuff there – not least the renaissance of "sisters doin' it for themselves". Oh, and the launch of the UK's first cellular mobile phone network.
ExclusiveOver The Air 2010 – one man's summary for the wider mobile industry Opinion Mark - September 12, 2010 James Rosewell writes: I arrived at Imperial College for an oversubscribed Over The Air 2010 not really knowing what to expect but totally open-minded. I found innovation, ideas and inspiration.