Categories
Close
Menu
Menu
Close
Search
Search

Featured Articles

RSS
123

Opinion Articles

Opinion

Last week at The Fonecast: 10th December 2012

Mark

From Christmas SMS to customer service

Share:

Print

Rate article:

No rating
Rate this article:
No rating

Mark Bridge writes:

We started last week with a 20th birthday party for the SMS text message, which was first used as an alternative Christmas card by Neil Papworth in 1992. Since then, mobile data has been transformed from the familiar dit-dit-dit dah-dah dit-dit-dit of Nokia phones to non-stop internet connectivity on smart devices.

Also transformed is Nokia itself, no longer an industry leader in terms of sales volumes. It’s just launched its third Windows Phone 8 device and has boosted its bank account by leasing its headquarters building rather than owning it.

Sticking with mobile data, a new partnership between France Telecom and mobile security company Lookout will see anti-virus software preloaded on some Android devices sold by EE, Orange and T-Mobile in the UK. And a new app from Kickvox promises a mobile search experience that’s specifically designed for smartphones.

Still on the subject of ‘new’, two more virtual networks are launching in the UK. Talk Home and White Mobile are both associated with ‘calling card’ companies – and both MVNOs are the first to launch on the rebranded EE network, albeit only on 3G.

However, it’s not been a week of entirely good news. News Corporation has decided to stop publishing its American iPad newspaper, The Daily, with the last edition appearing on Friday 15th. Juniper Research has lowered its estimates for NFC growth in North America and Western Europe, blaming the NFC-free iPhone 5 for reducing the confidence of brands and retailers.

Perhaps most disappointing is Ofcom’s customer service survey, which revealed that dissatisfaction levels amongst UK mobile users had increased in the last three years. However, to end on a positive note, it’s worth pointing out that mobile subscribers are still happier than fixed-line phone and fixed-line broadband customers.

Receive our weekly newsletter about the biggest mobile industry news headlines every Monday morning. Simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.

Comments

Collapse Expand Comments (0)
You don't have permission to post comments.

Recent Podcasts

ExclusivePodcast - 20th January 2010

The Fonecast this week covers text message donations, free calls to government helplines, distracted driving, legal action, consolidation... and all the other major mobile industry headlines as well.

ExclusivePodcast - 13th January 2010

This week the team takes a look at product announcements from the International Consumer Electronics Show in Las Vegas before diving into the rest of the week's mobile industry news. And Faisal Sheikh from Fone Doctors offers his perspective on the Google Nexus One.

ExclusivePodcast - 6th January 2010

Happy New Year! We're back from our Christmas break with a quick look at the new Google Nexus One, a browse through all the other top mobile industry headlines and a review of 2009.

ExclusivePodcast - 23rd December 2009

Iain Graham, James Rosewell and Mark Bridge take their usual look at the biggest mobile industry news stories - and this week they also predict what's likely to be hitting the headlines in 2010. In addition, they review their 2009 predictions... and discover they did pretty well.

ExclusivePodcast - 16th December 2009

This week's news headlines include the Google Nexus One smartphone, 4G technology, hands-free driving and (once again) the iPhone. There's also an interview with Mark Finlayson from business-to-business dealer Next Communications.

RSS
First7071727375777879Last

Follow thefonecast.com

Archive Calendar

«May 2026»
MonTueWedThuFriSatSun
27282930123
45678910
11121314151617
18192021222324
25262728293031
1234567

Archive