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Major UK mobile networks agree new moves to protect against 'bill shock'

The UK government says it’s worked with telecoms companies to reduce the risk of consumers receiving unexpectedly high bills if their phone is stolen.

Culture Secretary Maria Miller has announced a new agreement with EE, Three, Virgin Media and Vodafone to cap bills on a mobile phone that has been reported lost or stolen.

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Three UK adds the USA to its 'Feel At Home' cut-price roaming tariff

Three UK adds the USA to its 'Feel At Home' cut-price roaming tariff

Three UK has extended its ‘Feel At Home’ discounted roaming service to cover the USA, Indonesia, Sri Lanka and Macau, enabling its customers to use their UK tariff allowances when making calls, sending text messages and connecting to the internet abroad.

It follows the launch of ‘Feel At Home’ in Australia, Austria, Denmark, Hong Kong, Ireland, Italy and Sweden three months ago.

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Vodafone falls slightly short of Ofcom's 3G coverage target

Ofcom has published the results of its assessment into whether or not the UK’s ‘big four’ mobile phone networks have met their 3G coverage obligations.

Although the 3G 2100MHz mobile spectrum licences originally only required networks to cover 80% of the UK population with 3G service, the government later increased this obligation to 90% population coverage. The deadline for meeting this requirement was 30th June 2013.

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Ofcom wants to quadruple 900MHz and 1800MHz mobile spectrum licence fees

Communication industry regulator Ofcom has published a consultation about revising the licence fees paid by UK mobile networks for the 900MHz and 1800MHz spectrum bands initially used for 2G and 3G services.

In December 2010, the Government told Ofcom to revise these fees in line with current market values.

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Ofcom data reveals O2 UK to be the mobile network with the least complaints again

Highest proportion of complaints from T-Mobile

Ofcom’s quarterly report of complaints against major UK telecoms and pay TV providers shows an overall drop between April and June 2013, mainly due to a fall in the number of landline and broadband complaints.

It’s the regulator’s tenth quarterly report.

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Opinion Articles

How AI technology is transforming the smartphone experience

How AI technology is transforming the smartphone experience

From improved performance to personalized recommendations, AI is enhancing the functionality and usability of smartphones for users

By incorporating advanced algorithms and machine learning capabilities, AI can help to optimize a smartphone's performance, providing users with a faster, more efficient and user-friendly experience.
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Whatever happened to all my tech?

Whatever happened to all my tech?

Mark Bridge revisits his mobile technology reviews

Mark Bridge writes:

I've been taking a look back at the devices I've written about during the past few years. Some are still faithful companions, others... well, let's just say my faith was misplaced.
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Predictions for 2016: Network Function Virtualisation, 4G throttling and video calling

Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016.

He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.

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Kapture review: the audio-recording wristband

Kapture review: the audio-recording wristband

A 'recording watch' that links to your smartphone

Mark Bridge writes:

The most memorable moments in life often go unrecorded. You don't have your camera in your hands. Your finger is still hovering over the 'pause' button on your audio recorder. Or you were simply too busy experiencing whatever was happening. It's all about the one that got away.

That's where Kapture can help.

Author: The Fonecast
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Article rating: 4.0
Making mobile websites work better

Making mobile websites work better

Device detection and responsive design explained

Mark Bridge writes:

James Rosewell shows me a colourful roll of paper that's the width of an iPhone but well over three metres long. When I look closer, I can see it's a printed copy of the Wall Street Journal's mobile website. That's a lot of scrolling to do... and a pretty unfriendly user experience for anyone reading the news online. Why does it work so badly?

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Article rating: 4.0
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Recent Podcasts

Reviewing our 2015 mobile industry predictions... and looking forward to 2016

Podcast - 15th January 2016

Iain Graham, James Rosewell and Mark Bridge return to review their mobile industry predictions from last year. Which mergers, partnerships and developments did they forecast correctly... and which didn’t work out as planned?

Later in the programme, the team anticipates some of the topics that will be hitting the headlines during 2016.

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Podcast from Mobile World Congress 2015

Podcast - 6th March 2015

Mark Bridge learns about the mobile technology trends at Mobile World Congress 2015 by chatting to James Rosewell of 51Degrees, Dr Kevin Curran from the IEEE and Chris Millington of Doro.

They talk about wearable devices, wireless charging, mobile operating systems and much more... including some of their favourite products from the exhibition.

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Looking back at February: from security scares to multiple MVNOs

Podcast - 27th February 2015

We're taking a look back at the biggest mobile industry news stories from February 2015, including allegations that the UK's security service tried to breach SIM card security by hacking into one of the world's biggest SIM producers.

We also talk about the planned BT and EE merger, the creation of two new UK virtual networks, some acquisitions in the mobile payment arena and a new Ubuntu smartphone.

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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

Podcast - 24th February 2015

In today's programme Mark Bridge talks to Chris Millington, who's Managing Director for Doro UK and Ireland.

They discuss the state of mobile retailing in the UK, the future of wearable devices and - as you might expect - smartphones for seniors.

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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